Review summary

SkyLux Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Ruby was very thorough in researching…

Ruby was very thorough in researching options and clear in explaining things to us.

Z
Good service

Great service and great deal

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All reviews

1,000 total • Write a review

Showing 971 - 980 of 996 reviews
AC
5 out of 5 stars

Thalia was wonderful

Thalia was wonderful. Very patient and walked me through everything. We will always use her from now on!

Date of experience: April 27, 2025

KK
5 out of 5 stars

Melinda is great!

I have worked with Melinda on several occasions for the past several years.. She has continued to be patient and pleasant to work with. She has always come through in finding us great airline ticket options.

Date of experience: April 27, 2025

JC
5 out of 5 stars

REJA WAS AMAZING!

REJA WAS AMAZING. SHE WAS VERY HELPFUL, PROFESSIONAL AND GREAT AT COMMUNICATING ALL MY OPTIONS. GREAT PRICING TOO. THANKS REJA.

Date of experience: April 27, 2025

TD
5 out of 5 stars

Melinda is an incredible agent

Melinda is an incredible agent. She worked tiredly to make sure we got exactly the flights we wanted.

Date of experience: April 27, 2025

MD
5 out of 5 stars

Ronnie was friendly and competent

Ronnie was friendly and competent. He's why I keep returning to Skylux and refer you to my friends.

Date of experience: April 27, 2025

MB
5 out of 5 stars

Trip to Bruges

Terry was great! Very patient and helpful with every question I asked!! He would recommend your company to others😊

Date of experience: April 26, 2025

Ma
5 out of 5 stars

Florian is exceptionally courteous and…

Florian is exceptionally courteous and caring

Date of experience: April 26, 2025

A
5 out of 5 stars

Good prompt service

Good prompt service. No pressure. Didn’t want the extras but fine to offer so long as it is transparent. Prices were competitive.

Date of experience: April 26, 2025

W/
4 out of 5 stars

Spike was very helpful

Spike was very helpful helping me to sort thru my varying flight requirements.

Date of experience: April 26, 2025

JF
1 out of 5 stars

Scammers REPORT Senior LUV

First I like to REPORT Senior travel consultant LUV HE OVERALL RUINED MY WHOLE TRIP HE WAS SENT DOCUMENTS OF MY PASSPORT AND SPELLED MY NAME WRONG, STILL WITH THE INFORMATION PROVIDED from my PASSPORT and put my Bday date wrong. When I got to the airport JFK they told me since I had booked it through a third-party that they were the ones that were able to fix it when I called them up to speak to a manager they said that there was no manager on site and that they were created ticket. Coming back from Turkey was a lot of aggravation because of the most leading information provided by Luv not to mention he charged me 261 for service fee and said that was to get protection if I wanted to change the date and one carry-on and one luggage check-in when I get there, I had to pay $165.extra because they said there was no such protection on my ticket so these people are a SCAMMERS!!! I also was working with the travel agency for three weeks before him ruining my trip and flying experience, and each time he helped me, he insisted on me giving him a tip, which in total turned out to be $50 I asked for a refund for this misleading information for the in correction spelled on my name and my birthdate when he was provided a passport picture of all my information and still could not get it right. They told me they couldn’t do any refunds and that they would write a ticket and look into it again these people didn’t do anything to help. You’re better off going to the airport yourself. These people are the worst staff not reliable and do not live up to their expectations

Date of experience: April 26, 2025

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