Review summary

Sitebox Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

I ordered a replacement battery pack…

I ordered a replacement battery pack for my Powercap dust and face protector. Sitebox were the cheapest for an authentic replacement. My order was dealt with quickly and delivery was quick. Very good.

P
Easy to order

Easy to order, good price, and next day delivery

Company details

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All reviews

1,000 total β€’ Write a review

Showing 131 - 140 of 996 reviews
JW
5 out of 5 stars

Simply great

Simply great

Date of experience: April 24, 2025

SG
5 out of 5 stars

Great Service

Great Service, fast as well, kept me up to date with progress. Many many thanks...

Date of experience: April 23, 2025

JB
1 out of 5 stars

Purchased a CIG1432 and it was…

Purchased a CIG1432 and it was destroyed within a month of use due to seasonal winds. Totally unfit for use and is a flimsy and poorly designed portable garage! I now have a Β£1400 pile of scrap! Update from 1st of May: Very unhelpful response and they wash their hands of a longstanding customer complaint of an unfit for purpose item. Nobody would buy one of these to use in perfect weather conditions to protect valuable equipment! Banking on the fact that I won’t spend the time and money to persue this further through court! Have asked for technical test data to prove efficacy of the design and functionality but nothing forthcoming. DO NOT BUY AS UNFIT FOR PURPOSE

Date of experience: April 21, 2025

LS
1 out of 5 stars

I ordered my stuff over a week ago and…

I ordered my stuff over a week ago and still have received it

Date of experience: April 19, 2025

R
4 out of 5 stars

Good price

Good price, easy ordering and prompt delivery

Date of experience: April 18, 2025

lp
5 out of 5 stars

First time to order from here fast…

First time to order from here fast delivery and good price thankyou

Date of experience: April 18, 2025

JP
5 out of 5 stars

Easy to set up an account

Easy to set up an account Easy to order Really fast delivery

Date of experience: April 18, 2025

M
4 out of 5 stars

EXCELLENT SERVICE

QUALITY PRODUCTS COMPETIVELY PRICED AND DELIVERED PROMPTLY EXCELLENT SERVICE

Date of experience: April 17, 2025

SB
5 out of 5 stars

Exceptional customer service

There was an issue where the wrong item was sent, Carmen and Sonia dealt with it within 1 hour and the replacement arrived next day and the incorrect table saw was also picked up next day. Within 24 hours the problem was solved. The original item arrived very quickly and this is the best customer service i have ever had. When things go right no one notices but it's how it is dealt with when things go wrong and these people nailed it. I would highly recommend Site Box for any future orders.

Date of experience: April 17, 2025

s
5 out of 5 stars

Excellent service ordered on Saturday…

Excellent service ordered on Saturday received on tuesday

Date of experience: April 17, 2025

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