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Review summary
Simply Conveyancing is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and expensive.
I found the experience with Simply Conveyancing to be simply comforting.
I found the experience with Simply Conveyancing to be simply comforting. The process was relatively smooth, there are always hiccups or unexpected questions from other parties, but SC really helped reduce the noise. They were always available, clear if someone else was covering and answered any questions / emails super fast.
From start to finish simply conveyancing have been an excellent solicitors dealing with our property. Kerry has been amazing she is truely professional and always no issues in communication even when there was holidays our case was always looked after by someone else until she was back and took it straight over again. Kerry had always been able to reassure and told it how it is. Thank you so much Kerry and your team in having looked after myself and Peter throughout this process.
Many thanks
Amber and Peter
Very poor experience.
A very prolonged process of 7 months to complete, a lot of stress,loss of finance and the burden of almost 100 emails to reply to.Completed purchase a week ago but donβt have keys to enter the flat and indifferent reply from lawyer.Inexperienced staff,would not advise the service.
We have been using Simply Conveyancing for the sale of my flat, the sale of my mum's flat and the purchase of a family home.
I don't even know where to begin with the problems we have had with SC. And I shan't tell you the name I give them in my head.
We deeply regret following Dexters Estate Agent's recommendation to use SC and ofc now realise Dexters do this because they are paid a referral fee by Simply (probably out of the massively inflated fees SC charges their clients).
Simply Conveyancing has done all these things:
- Tardily raised concern of conflict of interests.
- Failed to request sight of an LPA.
- Sent the LPA back to the wrong address, told us recipient had destroyed it BUT we found it in the recycling box outside the house it had been sent to.
- Put the wrong names on the wrong transactions.
- Lost us a buyer due to delays on one transaction and alate realization of a conflict of interests and we are about to lose the person we are buying from because of yet more oversights (see final point).
- Had staff go on holiday with no warning and without delegating cover.
- Had solicitors go on holiday for a week at a rate of about once a month throughout one of the transactions.
- Failed to ask us to complete a Gifted Deposit form for Simply Conveyancing EVEN THOUGH we told them repeatedly it was in part gifted for ALMOST FOUR MONTHS.
And more.
My partner and I are now technically speaking homeless. We have kids.
AVOID AVOID AVOID.
I used Simply Conveyancing when I bought my house 5 years ago. I am now remortgaging and the new conveyancer has flagged that Simply added a restriction to the TR1 which means that I now need to have a notary confirm my identity and witness my signatures to remortgage!!! This was not flagged to me at the time and will cost me £££ now. I suspect that this may be a standard corporate practice rather than a reflection on the two people who helped me at the time, who were outstanding in other ways.
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