Review summary

Sicily by Car receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

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CC
Esperienza disastrosa

Esperienza disastrosa. Non c’è stato verso di ritirare la macchina, già pagata, perché non avevamo carta di credito, ma 5 dico ben 5 carte di debito per il deposito cauzionale. Ci siamo offerti di pagare in contanti, con bb istantaneo, di sottoscrivere un’assicurazione a pagamento, come fanno le altre compagnie di noleggio, ma nulla da fare. Tra l’altro ci è stato reso impossibile il ritiro dell’auto il giorno dopo, dopo aver contattato la banca per attivare una carta di credito mai usata che avevamo (era domenica), perché avevamo il pacchetto easy-jet volo con noleggio: dovevamo ritirare la macchina subito o l’avrebbero data ad altri. Pessima compagnia e pessimo servizio nella mia esperienza personale. Mai più….

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Je recommande Sicily…

Le véhicule était propre j'ai eu le choix du modèle et il est très facile de faire le check in et check out . Ne faite pas comme moi réserver directement avec sicilybycar ! J'avais réserver avec une autre plate-forme Web mais ils ne disent pas la vérité sur les modèles et volumes. Merci à l'équipe de l'aéroport de Naples.

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C
Favorable

Pas de surprise, prise en charge rapide. Véhicule qui fonctionne

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Short waiting time

Short waiting time, kind employees and the car was clean

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Showing 61 - 70 of 996 reviews
L

Poor experience with Sicily by Car

Poor experience with Sicily by Car – unclear process and unexpected damage charges We recently rented a car from Sicily by Car at Catania Airport and had a very disappointing experience. There was no in-person handover or inspection, everything was done digitally. That meant we had no chance to check for existing damage, and no one reviewed the condition of the car with us before we drove off. After dropping off the car early in the morning (around 6:00 AM) by placing the keys in the return box – as instructed – we received a message shortly afterwards claiming that there was new damage to the car, and that we had to pay for it. This was shocking, especially since the damage was likely already there, but we were never given a proper chance to document or contest it. The whole process felt disorganized and misleading. I would not rent from them again.

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LF

Disponibilità piena a Lamezia Terme ma…

Disponibilità piena a Lamezia Terme ma non trovo giusto addebitare una penale così elevata per la rinuncia al noleggio

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S

Professionalità , conoscenza e gentilezza

Professionalità, competenza e gentilezza

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SC

I recommend this company!

Very happy with the interaction with this company. The pick-up and return of the car was very fast. The staff was also very friendly. The deposit of only 200 euros was very convenient.

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A

Veloci e precisi

Mi è stata data una macchina di categoria superiore a quella prenotata, nuovissima e pulita. Poca attesa sia al ritiro che alla consegna. Molto soddisfatta

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OL

Noleggio auto

Efficienza e disponibilità

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P

Aeroporto di Perugia

Noleggio spesso da questo aeroporto. Esperienza ottima come sempre. Grazie mille al team Sicily by Car dell'aeroporto di Perugia per la cortesia, l'efficienza e la professionalita'.

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HL

Easy and fast return procedure

Easy and fast return procedure. Near the arrival terminal

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H

Easy pick up and drop off

Easy pick up and drop off. Allowed me to collect the car 4 hours early.

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CC

Tutti molto gentili e simpatici

Tutti molto gentili e simpatici

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