Review summary

Sicily by Car receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

CC
Esperienza disastrosa

Esperienza disastrosa. Non c’è stato verso di ritirare la macchina, già pagata, perché non avevamo carta di credito, ma 5 dico ben 5 carte di debito per il deposito cauzionale. Ci siamo offerti di pagare in contanti, con bb istantaneo, di sottoscrivere un’assicurazione a pagamento, come fanno le altre compagnie di noleggio, ma nulla da fare. Tra l’altro ci è stato reso impossibile il ritiro dell’auto il giorno dopo, dopo aver contattato la banca per attivare una carta di credito mai usata che avevamo (era domenica), perché avevamo il pacchetto easy-jet volo con noleggio: dovevamo ritirare la macchina subito o l’avrebbero data ad altri. Pessima compagnia e pessimo servizio nella mia esperienza personale. Mai più….

Je recommande Sicily…

Le véhicule était propre j'ai eu le choix du modèle et il est très facile de faire le check in et check out . Ne faite pas comme moi réserver directement avec sicilybycar ! J'avais réserver avec une autre plate-forme Web mais ils ne disent pas la vérité sur les modèles et volumes. Merci à l'équipe de l'aéroport de Naples.

C
Favorable

Pas de surprise, prise en charge rapide. Véhicule qui fonctionne

Short waiting time

Short waiting time, kind employees and the car was clean

Company details

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All reviews

1,000 total • Write a review

Showing 991 - 996 of 996 reviews
SM
1 out of 5 stars

Poor customer service

We rented a Van in Rome at the airport they sold us insurance saying that the insurance we had already taken was very complicated when we arrived to take the car a message told us that there was a problem with the brakes the guy told us that the brake was ok it was only the handbrake then we had a flat we changed and called the service router and they told us to call another number there was no answer we sent emails they told us to go 2 hours 30 away to see what he could do we asked for another solution and we never got answer we went to Sicily by car service point there was nothing they could do they give us an new email adress and we never got an answer we had to repair our tire ourselves and we were able to continue our trip to Venise where we left the van with another message that said to check the coolant, for all these reasons and this poor customer service we give you one star ans we will never book with you again

Date of experience: June 25, 2025

VD
5 out of 5 stars

Trustworthy company to hire your car

Great service, and clear communication. Can highly recommend!

Date of experience: June 24, 2025

LM
5 out of 5 stars

Bravi..

Ci siamo trovati molto bene.. Avevamo prenotato una Peugeot 208 e ci hanno consegnato una Skoda kamiq con 11.000 km. Il ragazzo che ci ha accolti al rientro all'aeroporto di Catania è stato davvero gentile.. Insomma promossi a pieni voti

Date of experience: June 24, 2025

G
5 out of 5 stars

Ottimo

Puntualità, auto perfetta,buon servizio

Date of experience: June 24, 2025

V
5 out of 5 stars

Tutto bene!

Tutto bene!

Date of experience: June 24, 2025

FB
5 out of 5 stars

Great service from staff

Great service from staff, professional, efficient and friendly. We were very happy with car and service.

Date of experience: June 24, 2025

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