Review summary

Sell My Home | Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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RE
Thankyou so much to Sell My Home for…

Thankyou so much to Sell My Home for selling my house in Coalville Leicestershire. The whole process was so easy and straight forward. A very big thankyou to Scott Cave for working with me directly. You have dealt with every aspect of the sale and absolutely nothing was ever an issue. He always had time for me and helped me with even the smallest of details straight away. I have bought and sold a few houses over my lifetime and I have to say Sell My Home are without a doubt on top of their game. Many many thanks again for everything. Robert Elliott

Want to sell your home? Get Wes Collins on board

I never had much faith in estate agents.... then I met Wes Collins and he changed all that. From the moment I contacted him about a property he was selling, right through to him selling our own home, his expertise, support and dedication was superb. There was no overselling or ego boosting, just well researched information and years of experience. Wes genuinely cares about the homes he sells and their owners. He was always there at the end of the phone with advice or just a bit of moral support no matter what time of day or night. Wes works on his own, so he knows your home and he is the one to pass this on to potential buyers and I believe that made our sale so easy. You get a personal service at a fantastic price. Our survey came back with a few issues and Wes was right there with us, guiding and even recommending tradesmen, which we have used and now recommed to others. Nothing was ever too much trouble for him. We are now in a fabulous home which was undoubtedly down to Wes. A superstar in our eyes.

DD
The only estate agents I would recommend.

After several bad experiences with estate agents in the past, both buying and selling properties, Wes and Sell My Home made the purchase of a property much easier than I thought possible. My previous experience has always been that estate agents tell you what you want to hear or are even outright dishonest (to the point of telling us that the conveyancers were wrong and they were right), as all they care about is getting the sale to go through and doing as little as possible. Wes, on the other hand, was very communicative, very helpful, and completely upfront about everything. His knowledge and expertise, as well as his close communication with other parties such as the seller’s solicitor and my own, helped ensure a quick and easy purchase, and resolutions to a couple of issues picked up in the survey. After moving in, Wes has still remained very helpful in providing numbers for recommended tradesmen and professionals, communication with the seller when information was needed etc. Wes is not only a true professional but a genuinely nice guy who is clearly passionate about his job and ensuring his clients are happy.

Highly recommend

Thank you to Harvey who was crucial in keeping me updated throughout the whole process. He was always very quick to respond and deal with any issues along the way, as well as chasing other parties. Would definitely recommend to others!

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All reviews

544 total β€’ Write a review

Showing 71 - 80 of 540 reviews
AC
2 out of 5 stars

Why you should use a local agent...

Clueless about the property, why not to use an online agent... They were adamant the property had parking, and then on the viewing confirmed there was no parking. A reply from SMH states parking is on top of the rent, yet this was not mentioned or stated anywhere…2 weeks later and it is still for sale, listed with secure parking. They also have a poor understanding of notice periods to tenants despite trying to sell a tenanted property. Communication was poor from the individual we dealt with as he was pestering myself and my partner despite us being in the same emails together. The viewer assigned by SMH.co.uk was unbelievably arrogant and his understanding of being a sales agent is questionable, it wouldn't encourage many people to offer through them. Warning to any vendors looking to instruct SMH.

Date of experience: September 21, 2021

KA
5 out of 5 stars

Really impressed with the customer…

Really impressed with the customer service and efficiency. Tim Bentley went above and beyond to make the sale of our home straightforward, quick and smooth. Thanks again.

Date of experience: September 20, 2021

AA
5 out of 5 stars

Fantastic work!

Fantastic work!! really happy with every single steps I made with them from the Beginning till the end. Highly recommended.

Date of experience: September 16, 2021

nm
5 out of 5 stars

Sarah is the best at sell my home.

Sarah is the best at sell my home. Very helpful understanding and perfect communication. Wish you all the best luck for the future. I have spoken to alot of estate agents, sell my home is the best πŸ‘Œ from all. Many thanks Sarah 😊 Malik

Date of experience: September 9, 2021

JA
5 out of 5 stars

Trust is hard to come by but you will recognise a good one when you meet one

Trust is hard to come by in the stressful, difficult and sometimes murky world of buying and selling property. We have been bitten before, once coming nose to nose with an agent over questionable business practices and BS. However that said when you find a good one you will recognise them. This is the third time we have used Tim Bentley at SellMyHome and once again he has exceeded our expectations, going over and above the normal lacklustre approach of other estate agents. He is personable, attentive and professional getting us a price for our home that we were delighted with. I could not recommend Tim highly enough.

Date of experience: September 7, 2021

JA
5 out of 5 stars

Excellent service

Having been let down by other agents I decided to contact Sell My Home and was immediately contacted by Bill Reid. Straight away he showed an interest in the property I was selling and within a few days the property was on the market. The sale was carried out smoothly with regular updates on progress. Bill always responded quickly to emails and phone calls and I would highly recommend his services.

Date of experience: August 27, 2021

VO
5 out of 5 stars

Excellent service experience

I worked with Bill on more than one occasion and must say I have been so impressed by the quality of service. There has always been excellent communication throughout the purchasing process. Prompt and reliable follow-ups on queries with satisfactory attention to details. Thank you so much Bill and the entire team. I would absolutely recommend SellMyHome.co.uk to any prospective client.

Date of experience: August 26, 2021

BC
5 out of 5 stars

unparalleled exceptional service

I am always sceptical when reading reviews of anything and hence the reason I never really leave many. In this instance I am compelled to do so for two reasons, the first being the importance of the service in selling/purchasing one’s home and the second being the exceptional service I have received from sellmyhom.com I had never sold a property before and the whole process seemed a little daunting to me and I am convinced that without instructing sellmyhome it would have been just that. From the get go every member of the team I dealt with were exceptional, I don’t think I have had any process or service where I have dealt with such professionalism. The process was more drawn out than expected but this was owing to my solicitors and the stamp duty holiday which was somewhat unavoidable, but this was remedied by the exceptional efforts of Sarah Davies whom liaised with the solicitors on my behalf and hastened their efforts. The aforementioned Sarah Davies needs special mention at this point. I have honestly never dealt with someone as professional and hardworking in my life. Nothing was to much effort from explanation of process to attention to detail, Sarah has been the very definition exceptional. It is two weeks after completion and Sarah is still taking my phone calls to provide advice and guidance with no real obligation to do so, and I believe this speaks volumes about a person’s character. Sarah always took or promptly returned emails and phone calls and liaison between buyer and seller was prompt and concise. You could genuinely tell that Sarah cared about the whole process and getting it right. Sarah is large part of the reason that I shall be using sellmyhome again for further property services. Please rest assured that if you instruct sellmyhome that you are dealing with professionals that go above and beyond, offering truly unparalleled service. Again, many thanks to the whole team who have had a hand in my sale and I look forward to dealing with you in the future.

Date of experience: August 17, 2021

NB
5 out of 5 stars

I was introduced to Bill

I was introduced to Bill, and from viewing right through to the sale i cannot fault him or sell my home. Excellent communication right the way through. Cannot rate them enough and would highly recommend them.

Date of experience: August 14, 2021

K

KMG

US

5 out of 5 stars

THANK YOU TO SARAH DAVIES AND SELLMYHOME TEAM

I was introduced to Scott of SellMyHome to sell my property by recommendation from Rentmyhome who were managing letting side for me. Sukhi took over finding prospective purchaser getting involved in arranging viewing and agreeing selling price with the purchaser ensuring I was made aware of offers being made. Caroline and Sarah Davies handled sales progression side and although it was a well-managed process in what turned out to be a prolonged sale due to the purchaser asking for more information not provided by his solicitors. Caroline and in particular Sarah were both constantly in touch and available to ensure the sale process progressed and able to answer questions promptly. I cannot speak highly enough of Sarah as she is very knowledgeable, reliable and efficient. She kept me updated at all times, if Sarah said she was going to ring me, I could always rely on getting that call even at 7:00pm on Friday. Sarah showed great emphasis and was a great support when completion did not go quite to plan, she genuinely cared and that came across when I spoke to her and she had my best interest at heart at all times. I have lot of respect for Sarah and her work ethics. KEEP UP SARAH!!

Date of experience: August 14, 2021

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