Review summary

Sell My Home | Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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RE
Thankyou so much to Sell My Home for…

Thankyou so much to Sell My Home for selling my house in Coalville Leicestershire. The whole process was so easy and straight forward. A very big thankyou to Scott Cave for working with me directly. You have dealt with every aspect of the sale and absolutely nothing was ever an issue. He always had time for me and helped me with even the smallest of details straight away. I have bought and sold a few houses over my lifetime and I have to say Sell My Home are without a doubt on top of their game. Many many thanks again for everything. Robert Elliott

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Want to sell your home? Get Wes Collins on board

I never had much faith in estate agents.... then I met Wes Collins and he changed all that. From the moment I contacted him about a property he was selling, right through to him selling our own home, his expertise, support and dedication was superb. There was no overselling or ego boosting, just well researched information and years of experience. Wes genuinely cares about the homes he sells and their owners. He was always there at the end of the phone with advice or just a bit of moral support no matter what time of day or night. Wes works on his own, so he knows your home and he is the one to pass this on to potential buyers and I believe that made our sale so easy. You get a personal service at a fantastic price. Our survey came back with a few issues and Wes was right there with us, guiding and even recommending tradesmen, which we have used and now recommed to others. Nothing was ever too much trouble for him. We are now in a fabulous home which was undoubtedly down to Wes. A superstar in our eyes.

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DD
The only estate agents I would recommend.

After several bad experiences with estate agents in the past, both buying and selling properties, Wes and Sell My Home made the purchase of a property much easier than I thought possible. My previous experience has always been that estate agents tell you what you want to hear or are even outright dishonest (to the point of telling us that the conveyancers were wrong and they were right), as all they care about is getting the sale to go through and doing as little as possible. Wes, on the other hand, was very communicative, very helpful, and completely upfront about everything. His knowledge and expertise, as well as his close communication with other parties such as the seller’s solicitor and my own, helped ensure a quick and easy purchase, and resolutions to a couple of issues picked up in the survey. After moving in, Wes has still remained very helpful in providing numbers for recommended tradesmen and professionals, communication with the seller when information was needed etc. Wes is not only a true professional but a genuinely nice guy who is clearly passionate about his job and ensuring his clients are happy.

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Highly recommend

Thank you to Harvey who was crucial in keeping me updated throughout the whole process. He was always very quick to respond and deal with any issues along the way, as well as chasing other parties. Would definitely recommend to others!

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Showing 401 - 410 of 540 reviews
EM

Sell my Home review

All of the staff at Sell my Home have been professional, courteous and understanding of our needs. Nothing has ever been too much trouble and the staff are excellent at returning calls. I would certainly recommend them to friends and family. Special thanks to Robbie as he has been the person who has been involved the most with our sale. Also Katie and Will. You have all been ever so helpful. Thank you again. Emma and James Meddick.

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NP

Amazing service from start to finish!

From the very first phonecall right through to the day our property was sold, Sell My Home were extremely professional in both their communications & service. They were always quick to let us know that viewings had been requested via the online system, and would be very efficient in following up with them for feedback, meaning that we were always kept in the loop. At offer stage, and despite our main contact being out of the office on that particular day, the rest of the team could not have been more helpful in dealing with our negotiations and keeping us informed of the situation. We managed to get everything tied up that same day! I know many people who think the process of buying or selling a home is one of the most stressful you can experience, but for us it could not have been more stress-free. I'd thoroughly recommend the Sell My Home team to anyone wondering who to choose - you won't regret it! Not only do they do the job amazingly well, they are all such lovely people. Thank you again guys!

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RA

Normally I really don't like estate …

Normally I really don't like estate agents for a number of reasons which I wont go into. However these guys are using a better model (1 simple fee) and were so easy and 'normal' to talk to, no hard sell, once you're in they care about you all the way to the end and beyond. It turned into an actual pleasure to chat to them, even when the going was tough. I can't recommend them enough and will use again if I ever need to. Thank you!

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TC

Feedback

From the outset very informative, friendly and helpful during what was a difficult sale and purchase nothing was too much trouble. They were very courteous and I would recommend them without any hesitation.

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JO

Fantastic

We have just completed on our home and bought through sellmyhome. I have to say they were fantastic in particular Robbie who kept us up to date regularly, ALWAYS answered his phone, actually had time for us and nothing was too much trouble for him. And considering we weren't actually paying them it was a breath of fresh air. I would have no trouble recommending them and if I sell in the future then I will be selling through them. If anyone is worried that they are Internet based then don't be as I had a much better experience with them than I did previous high street estate agents. Thanks John and Emma.

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AJ

Registered to view a property with Sell …

Registered to view a property with Sell my home and I felt the whole service was incredibly professional, I don’t normally write reviews but the way in which my request was dealt with by Katie, I believe was second to none. Katie went above and beyond to ensure that our very specific viewing request was confirmed in record timing. Keep up the good work Katie and team.

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EF

OUTSTANDING!!! THANK YOU SELLMYHOME!

Having decided to go with Sellmyhome following a friend's recommendation and reading their outstanding reviews, my husband and I entered this process with a certain amount of apprehension. As a working couple we would naturally gravitate towards the more traditional high street option. However given the potential savings, Sellmyhome's outstanding reviews and the reassurance and support we received from Will from the outset convinced us otherwise. One of our main concerns was finding time to conduct the viewings but we got round this by organising an open morning on the weekends. We were amazed by the level of interest we received. The user dashboard made the whole process extremely easy for us to manage not only our availability for viewings but enabled us to answer any queries (of which there were quite a few as the property has development potential). The Sellmyhome team were on hand, polite, attentive and always seemed willing to go beyond the call of duty. Indeed we received 3 offers within two weeks which were managed professionally and we were delighted to have accepted an offer following some skilful negotiation by Will and his team. We genuinely cannot recommend this company enough. The envy on our friends faces when we give them an idea of the saving we made is hilarious. One word: Outstanding! Thank you to Will and his team. This is a company who clearly cares about their customers.

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E

Highly recommend

Super impressed with the friendly and helpful team at Sell My Home. Booking viewings was so easy with the online portal and we enjoyed showing our home to potential buyers ourselves, but it was always reassuring to know the experts at SMH were just a phone call away if we needed anything. They managed the negotiations on our behalf and we were very happy with the price achieved and even happier not to be paying a high street estate agents commission!! I've already been recommending them to friends and will definitely use there services again for any future moves.

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WB

tried to make amends

They tried to make amends because of my bad experience I had with them but were insisting that some of the points I raised were untrue. Lots of phone calls and emails from them after I left my first review which is more than I ever got when I asked for information about how much interest my property was having or needed some terms and conditions clarifying and they checked my social media I have felt a bit harassed over these last few days to be honest. I have been asked to amend my review for them because they have said sorry and waived the £350 withdrawal fee, although Will Clark did say that my package didn't have a withdrawal fee on one of the many answerphone messages he left. I leave it up to you good people to make up your own minds, I'm remaining impartial...

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SC

This genuinely is the future for estate …

This genuinely is the future for estate agents. From the outset this company established itself with the upmost of professionalism. From my initial conversations regarding process, it was clear that the team had been carefully crafted-each part of the team is highly credible, professional and enthusiastic. I was sceptical diverting from the norm, but I had to investigate as the price was SO much better. On telephoning several online companies masquerading myself as a potential buyer to 'suss' out the process, Sellmyhome stood apart from other online companies with its ease of booking and professionalism. My wife and I thought we should take the leap, as we had received several weak conveyancing experiences in the past and felt we had little to lose. Viewings were organised swiftly and sensibly. The online portal is a doddle and this is backed up with telephone calls for the bookings. Potential buyers were always gently scrutinised so that we were aware of their own positions. We soon had an offer and opted for an additional service of the negotiation of handling of the sale. This was where Robbie from Sellmyhome shone. He was an absolute pleasure to communicate with. He was always on point with our sale- it felt as though he was entirely dedicated just to us with the manner in which he conducted himself. At no point did we find ourselves filling him in on our situation as he always seemed aware exactly of what stage we were at. He was friendly and professional from he outset and my wife and I really can't praise him enough. So to conclude what is clearly a gushing review- use SellMyhome...ask for Robbie.... we certainly will again down the line. Take the leap folks, and save yourselves ££££

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