Review summary

Sell My Home | Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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RE
Thankyou so much to Sell My Home for…

Thankyou so much to Sell My Home for selling my house in Coalville Leicestershire. The whole process was so easy and straight forward. A very big thankyou to Scott Cave for working with me directly. You have dealt with every aspect of the sale and absolutely nothing was ever an issue. He always had time for me and helped me with even the smallest of details straight away. I have bought and sold a few houses over my lifetime and I have to say Sell My Home are without a doubt on top of their game. Many many thanks again for everything. Robert Elliott

Want to sell your home? Get Wes Collins on board

I never had much faith in estate agents.... then I met Wes Collins and he changed all that. From the moment I contacted him about a property he was selling, right through to him selling our own home, his expertise, support and dedication was superb. There was no overselling or ego boosting, just well researched information and years of experience. Wes genuinely cares about the homes he sells and their owners. He was always there at the end of the phone with advice or just a bit of moral support no matter what time of day or night. Wes works on his own, so he knows your home and he is the one to pass this on to potential buyers and I believe that made our sale so easy. You get a personal service at a fantastic price. Our survey came back with a few issues and Wes was right there with us, guiding and even recommending tradesmen, which we have used and now recommed to others. Nothing was ever too much trouble for him. We are now in a fabulous home which was undoubtedly down to Wes. A superstar in our eyes.

DD
The only estate agents I would recommend.

After several bad experiences with estate agents in the past, both buying and selling properties, Wes and Sell My Home made the purchase of a property much easier than I thought possible. My previous experience has always been that estate agents tell you what you want to hear or are even outright dishonest (to the point of telling us that the conveyancers were wrong and they were right), as all they care about is getting the sale to go through and doing as little as possible. Wes, on the other hand, was very communicative, very helpful, and completely upfront about everything. His knowledge and expertise, as well as his close communication with other parties such as the seller’s solicitor and my own, helped ensure a quick and easy purchase, and resolutions to a couple of issues picked up in the survey. After moving in, Wes has still remained very helpful in providing numbers for recommended tradesmen and professionals, communication with the seller when information was needed etc. Wes is not only a true professional but a genuinely nice guy who is clearly passionate about his job and ensuring his clients are happy.

Highly recommend

Thank you to Harvey who was crucial in keeping me updated throughout the whole process. He was always very quick to respond and deal with any issues along the way, as well as chasing other parties. Would definitely recommend to others!

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All reviews

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Showing 361 - 370 of 540 reviews
AQ
5 out of 5 stars

Purchased a property through Sellmyhome …

Purchased a property through Sellmyhome and was delighted with the service - Will Clark was helpful throughout and very professional and friendly - I am pleased to recommend Will and Sellmyhome and would certainly be happy to use them again.

Date of experience: September 18, 2017

JH
5 out of 5 stars

Great and easy to use site!

We were are little nervous using an internet based estate agent for the first time but were persuaded after receiving an expensive quote from a local estate agent. We simply decided to go with Sellmyhome due to the amount of excellent reviews they have and now we know why! They offer a great service that is simple to use, friendly and extremely reasonable in price. We managed to obtain an offer within the first week of sale which is now going through to a point where we are due to complete at the end of this week. The photographer was great and friendly. The site was easy to use. We would definitely use sellmyhome again.

Date of experience: September 13, 2017

M
5 out of 5 stars

My assigned agent was brilliant

My assigned agent was brilliant. I did not have a proactive solicitor but Robbie was There right through chasing all parties up. Polite, sympathetic, knowledgeable, and on the ball. He really got me through as I'd have opted out of the process without him.

Date of experience: September 9, 2017

JC
5 out of 5 stars

We found our experience of selling …

We found our experience of selling straightforward and transparent. The best aspect being that as a vendor you are in touch right from the start with any prospective purchasers. This makes communication quick, and straightforward throughout the whole process. Added to that we felt that we could contact our account handler should we require any help or advise. Then of course there are the huge savings versus a traditional high street estate agent, in excess of Β£5'000 in our case. We would have no hesitation in recommending Sell My Home.

Date of experience: September 6, 2017

TS
5 out of 5 stars

Best home sale experience thanks to Sell My Home

I have sold property in the past via the typical process of instructing an High Street Estate agent. I was never really satisfied with any of those agents and decided to try an alternative internet based agency. I spoke to a few online firms which gave me misleading and inaccurate information. I then found SellMyHome who, from the outset, were professional, knowledgeable, and very transparent in their communications with me. I made a nominal initial payment and elected to pay the balance of their very reasonable agency fee by direct debit. Throughout the sale process, a dedicated member of staff was available to take every phone call, answer every email, and provide me with help and advice. I could continue to write and sing their praises, but I will finally say if you are selling a property, try SellMyHome, you won't be disappointed! SellMyHome is a very professional company who have their client's interest at heart.

Date of experience: September 6, 2017

MS
5 out of 5 stars

Excellent service

Excellent service - our house was on Rightmove within days and had an offer accepted within two weeks. Would definitely recommend!

Date of experience: August 30, 2017

MG
5 out of 5 stars

Saved lots of money & was very well supported throughout the process

I used SellMyHome based on a recommendation from a friend and had a fantastic experience from start to finish. Our experience with traditional estate agents has been very poor, so we thought we had little to lose. The customer service we received was impeccable. We ended up selling our property for considerably more than the traditional estate agents valued our property in the first place. We were assisted through the whole buy/sell process, with our account manager Robbie helping keep the momentum up with the various solicitors and other estate agents involved. There is a lot of work required to keep things ticking along! We'd recommend the 360 degree virtual tour option which we know was helpful to buyers and only fractionally more expensive. All in we saved tens of thousands in total, allowing us to put this money towards decorating our new place. SellMyHome provides assistance where we lack the expertise, and allows us to show our expertise by being the ones to show people around our home, which is what we know best. I have no doubt this is the future of selling your home.

Date of experience: August 30, 2017

PH
5 out of 5 stars

Most excellent service

Most excellent service - thorough, friendly, efficient and a first rate experience. Would definitely use again and recommend to others.

Date of experience: August 22, 2017

DH
5 out of 5 stars

Another great job!

This is the second time I've used Sell My Home' and whilst they have grown as a company they haven't lost their personal customer service. Great photos, great support and great service. I have recommended them already, why would you go anywhere else?!

Date of experience: August 21, 2017

C
5 out of 5 stars

First Class Service

Having been disillusioned with local agents we thought we would be ambitious and try an online agent. After some research we settled on Sellmyhome and what an excellent choice it turned out to be - they are really on the ball. We were allowed to write our own description - a big improvement on the boring drivel written by most agents. The viewing diary worked a treat and after only two viewings and less than a week on Rightmove, we sold for the asking price. Fortunately we had signed up to the completion service and Robbie was expert and proficient in keeping us up to date with how our chain was progressing and helped to bring about a timely exchange allowing us to make moving arrangements ahead of completion. I would highly recommend this service as knowing what progress is being made with solicitors etc. does help to make the stressful process of selling much easier. We were able to use our own photos and already had a floorplan and EPC so the whole sale costs came in at less than Β£1000 as opposed to the Β£15-20k we would have had to pay local agents. We will never use a high street agent again. We don't plan to sell in the near future but if we do it will be with Sellmyhome.

Date of experience: August 16, 2017

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