Review summary

Sell My Home | Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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RE
Thankyou so much to Sell My Home for…

Thankyou so much to Sell My Home for selling my house in Coalville Leicestershire. The whole process was so easy and straight forward. A very big thankyou to Scott Cave for working with me directly. You have dealt with every aspect of the sale and absolutely nothing was ever an issue. He always had time for me and helped me with even the smallest of details straight away. I have bought and sold a few houses over my lifetime and I have to say Sell My Home are without a doubt on top of their game. Many many thanks again for everything. Robert Elliott

Want to sell your home? Get Wes Collins on board

I never had much faith in estate agents.... then I met Wes Collins and he changed all that. From the moment I contacted him about a property he was selling, right through to him selling our own home, his expertise, support and dedication was superb. There was no overselling or ego boosting, just well researched information and years of experience. Wes genuinely cares about the homes he sells and their owners. He was always there at the end of the phone with advice or just a bit of moral support no matter what time of day or night. Wes works on his own, so he knows your home and he is the one to pass this on to potential buyers and I believe that made our sale so easy. You get a personal service at a fantastic price. Our survey came back with a few issues and Wes was right there with us, guiding and even recommending tradesmen, which we have used and now recommed to others. Nothing was ever too much trouble for him. We are now in a fabulous home which was undoubtedly down to Wes. A superstar in our eyes.

DD
The only estate agents I would recommend.

After several bad experiences with estate agents in the past, both buying and selling properties, Wes and Sell My Home made the purchase of a property much easier than I thought possible. My previous experience has always been that estate agents tell you what you want to hear or are even outright dishonest (to the point of telling us that the conveyancers were wrong and they were right), as all they care about is getting the sale to go through and doing as little as possible. Wes, on the other hand, was very communicative, very helpful, and completely upfront about everything. His knowledge and expertise, as well as his close communication with other parties such as the seller’s solicitor and my own, helped ensure a quick and easy purchase, and resolutions to a couple of issues picked up in the survey. After moving in, Wes has still remained very helpful in providing numbers for recommended tradesmen and professionals, communication with the seller when information was needed etc. Wes is not only a true professional but a genuinely nice guy who is clearly passionate about his job and ensuring his clients are happy.

Highly recommend

Thank you to Harvey who was crucial in keeping me updated throughout the whole process. He was always very quick to respond and deal with any issues along the way, as well as chasing other parties. Would definitely recommend to others!

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544 total • Write a review

Showing 141 - 150 of 540 reviews
MN
5 out of 5 stars

I have recently purchased an investment…

I have recently purchased an investment property and spent a long time looking for one remotely. Wes Collins was the selling agent. I found him to be clear, honest, good to work with and down to earth. All very refreshing qualities. Wes was always contactable throughout and whilst he represented his client first and foremost, the seller, I found that as the buyer he was approachable and motivated and understood any issues that I faced from my side very well. When I look for another property I will contact Wes. Excellent job. Thanks Nick

Date of experience: November 25, 2020

SB
5 out of 5 stars

Fabulous service

Fabulous service. I thoroughly recommend the services provided by Online Estate Agents SellMyHome, and in particular William Reid, who has pulled out all the stops in aiding me to sell my mother’s property. My mother unfortunately has been admitted to a residential care home, necessitating the sale of her house to fund the costs. Bill went above and beyond to assist me during this stressful and trying time to achieve a quick and successful conclusion. It wouldn’t be fair to leave out Sarah Davies who helped push through any problems presented by my solicitors and the purchasers, and also the local Hayes office who were always there when needed. Many thanks to all of the above.

Date of experience: November 19, 2020

S

Sl

US

1 out of 5 stars

Tried access this site for 4 days

Tried access this site for 4 days, nothing working and no sign of it doing so, a waste of time

Date of experience: November 18, 2020

JS
5 out of 5 stars

Excellent Service from the Leicester Team

Excellent service from start to finish. We can't recommend them enough. We were kept updated throughout the whole process. Always someone to speak to at the other end of the line and very professional and courteous. The Leicester team were brilliant and a special thank you to Sarah Davis who worked above and beyond.

Date of experience: November 17, 2020

LW
5 out of 5 stars

Sarah Davies from Online Estate Agents…

Sarah Davies from Online Estate Agents was managing our house sale completion and we cannot speak more highly of her. She went above and beyond at every step to ensure we were fully informed of the process and was incredibly personable in her approach, recognising the ongoing stresses and extraordinary situation. Thank you Sarah - we are currently settling into our new home very well and wouldn't hesitate to recommend you further.

Date of experience: November 16, 2020

As
5 out of 5 stars

Save yourself £000's - but you have to do a bit more work!

Having previously used other online agents (Purplepricks) and local high street agents, I can honestly say that SellMyHome easily comes out on top. The company were very responsive and supportive throughout the process, and the sales negotiator was very good. We did have to do a bit more work - hosting viewings and chasing the ultimate buyers for updates etc... but overall very much worth it and saved £000's in fees. I hope they don't grow too big, too quickly and lose the personal touch and great service.

Date of experience: November 16, 2020

F

Fay

US

5 out of 5 stars

Brilliant service had by Sarah Davies

Online estates agent now SellMyHome have been brilliant. These were not even my estate agents, but they were for the property we were buying and for the entire chain above. Sarah Davies - I cannot recommend and thank her enough. She worked so hard during the entire process and was continuously in contact with us and the rest of the chain. She was always polite and kind and was always chasing solicitors and the other buyers on our account. Cannot recommend her services enough! If I ever move again (not planning to after our 6 month wait from offer being accepted to completion) but I would definitely request I have Sarah to oversee my sale. F Bradshaw - sale complete - November 2020

Date of experience: November 16, 2020

AS
1 out of 5 stars

Can't give less than 1 star

Can't give less than 1 star! I was ignored for a property viewing, even though I called everyday to view this property. Very unprofessional! Or maybe, because I am Muslim. In reply to your reply!! Me and the current buyer of the property have the same right to have a chance to view the property and give you an offer. I'm sure your terms and conditions only says treat all the candidates equally, but actually you don't abide to your terms and condition. All my communications were ignored by sellmyhome and also have not been given a chance to view the property and give an offer higher than the current buyer. By your reply you're implying that I'm incapable of giving you higher offer??? (The reader of the review knows what I mean.)

Date of experience: November 16, 2020

CH
5 out of 5 stars

I was apprehensive at first using an…

I was apprehensive at first using an online estate agent, but I have to say the service they have provided has been very good. I have been able to speak to the team whenever I needed to, and have constantly been reassured, with Sarah being my rock despite some issues within the chain! Both Anna and Sarah were extremely pleasant to deal with, kind and understanding, a real pleasure to speak to. I would definitely recommend using sellmyhome.co.uk.

Date of experience: November 11, 2020

N
5 out of 5 stars

Great service/excellent communication

Great service from the whole team, Sharon and Felix were brill. Made extra effort to schedule viewings outside of work times. Sarah in particular was fantastic, excellent communication and a very friendly, lovely lady. Prompt replies and always available to chat over the phone. Things were delayed due to Covid however Sarah was always there to offer advice and support & got things moving as quickly as possible. A great pleasure working with her!

Date of experience: November 9, 2020

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