Review summary

Scrap Car Network is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

AK
Seamless experience

They arrived on time, paid within a day (the agreed amount) Thank you. Would use again.

D
Very easy and efficient service

Easy to obtain quote and book a pick up time. Chap that cam to collect called me 1 hour before he was due to arrive, and arrived on time. Very nice man, gave me the relevant paper work and hooked up car and left. A very good experience, even if I was sad to see the car go !!

Excellent Service from start to finish

Excellent Service from start to finish. Received quote on line & accepted. Booked collection, recovery firm collected car from my home. They were. Very friendly & efficient, advising me to complete log book to provide to DVLA. 3 hours later the money was in my bank. Very easy & stress free.

JA
On time,very friendly

On time,very friendly, paid same day excellent service πŸ‘πŸ‘

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Showing 841 - 850 of 996 reviews
B
5 out of 5 stars

Professional and helpful

I had referred my car for scrap to a local breaker who in my opinion were playing me as after 4 weeks of waiting I informed them Id go elsewhere. So I picked this business and it went like a dream. I did the application got a return email, phoned them regard an issue and very helpful. Available when I wanted, got a pre phonecall. Guy was brilliant, no humming and hawing just got it on the trailer and away. Money straight into my account same day. On that experience I recommend them and 5 stars.

Date of experience: June 23, 2024

DB
5 out of 5 stars

Good price and quick collection /…

Good price and quick collection / payment

Date of experience: June 23, 2024

LS
5 out of 5 stars

Quick and Easy

Quick, easy and efficient service

Date of experience: June 23, 2024

DJ
5 out of 5 stars

Peugeot 206

The pick up man, Aaron, was exceptional in his efforts to gain access to the passenger door (as it had been wedged against a bush for 6 months) and he clearly explained the process and what would happen next. Indeed, the overall experience was exceptional.

Date of experience: June 23, 2024

SD
5 out of 5 stars

Brilliant company used them a few times…

Brilliant company used them a few times and always there when they say and no messing about car on gone brilliant company

Date of experience: June 23, 2024

A
5 out of 5 stars

The driver called as scheduled

The driver called as scheduled. Made a call ahead of arrival. Completed documents and moved the car in no time. The customer team were courteous and professional.

Date of experience: June 23, 2024

LA
5 out of 5 stars

Easy smooth process start to finish

Easy smooth process start to finish! The website had good information, about the procedure and the ethical aims of the company. I received a firm price for my car - no haggling, no transaction fee - which compared well with other car buying companies. I was able to provide bank details and book a convenient slot for pick up from my home. Truck arrived bang on time, driver confirmed what he needed to do, loaded the car, checked ID and left. Website explained how to notify DVLA - took less than five minutes. The purchase price was in my bank later the same day. Highly recommended service.

Date of experience: June 23, 2024

N
5 out of 5 stars

Picked up the car even though we had to…

Picked up the car even though we had to get it out of an awkward parking spot and had the money by the end of the day. Couldn't have asked for any better!

Date of experience: June 22, 2024

RP
5 out of 5 stars

Very good service

Very good service, kept informed all the way, collected on time , money transferred on same day car was collected. All good.

Date of experience: June 22, 2024

bw
3 out of 5 stars

The overall process was easy and I was happy

The overall process was easy and I was very satisfied, the driver who took the car away was polite and helpful.One problem was I stayed in from 12pm to 6-30pm and no one turned and no phone call to let me know. Phoned driver to find out and said he was out of time and I should have been contacted. Phoned in the morning to reschedule and had to explain why,they did not know. Rebooked pick up, no apology for my wasted 6 hours. Apart from that I would use again and recommend

Date of experience: June 22, 2024

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