Review summary

Scrap Car Comparison is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

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Provided the best offer ...

Scap Car Comparison provided the best offer having contacted a few companies directly for quotes - a non-running Volvo XC60. Communication was very good at every stage (Email/Text/Phone) and I was paid on the day of collection as promised - I will admit I had my fingers crossed having never used/heard of them before but comforted by the large number of very positive Trustpilot reviews. Would definitely use again (hopefully won't need to) and recommend.

Helpful operators on the telephone

Helpful operators on the telephone

kG
I was very suspicious that they were…

I was very suspicious that they were going to reduce the price offered to me when the chap arrived but they didn't. Whole process was very clear and I am happy to recommend them

Quick and easy all explained clear.

Quick and easy all explained clear.

Company details

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All reviews

1,000 total • Write a review

Showing 981 - 990 of 996 reviews
TC
1 out of 5 stars

They offer a guaranteed price of £253…

They offer a guaranteed price of £253 for a golf. No quibble and turn up to collect it and say £150 cos of the catalytic converter. It's getting sold for scrap metal !! Driver shows me the other pictures where the catalytic converter is a problem today... if it keeps happening maybe start not Guaranteeing your price. So a joke company in my opinion. Don't bother...

Date of experience: December 5, 2023

Mt
5 out of 5 stars

Excellent service !!

Excellent service !!! This was such an easy process thank you everyone.

Date of experience: December 4, 2023

HF
5 out of 5 stars

Very swift and well organised service

Very swift and well organised service. No problems whatsoever.

Date of experience: December 4, 2023

C
5 out of 5 stars

Pleasant experience from start to…

Pleasant experience from start to finish. Really quick and easy, very helpful and friendly staff. Payment within hours. So glad I ended up coming here. So easy! And my drive now has space for my lovely new car :)

Date of experience: December 4, 2023

mA
5 out of 5 stars

Speed of service and a simple way to…

Speed of service and a simple way to sell my car.

Date of experience: December 4, 2023

ad
5 out of 5 stars

Good communication and got in time.

Good communication and got in time.

Date of experience: December 4, 2023

MJ
5 out of 5 stars

Excellent service and a fair price.

Excellent service and a fair price.

Date of experience: December 4, 2023

ES
5 out of 5 stars

Straight forward & a pleasant staff to…

Straight forward & a pleasant staff to talk to.

Date of experience: December 4, 2023

L

Lee

US

5 out of 5 stars

So easy and money transfered immediately

So easy and money transfered immediately

Date of experience: December 3, 2023

JR
3 out of 5 stars

System works, communication needs improving.

Originally got a quote from National Scrap Car - however, subsequent communications came from Scrap Car Comparison [SCC]. Decided to go with SCC as they had over 2000 mostly positive Trustpilot reviews. Was a bit taken back being asked to donate part of the quoted price to their current charity - prefer to choose my own good causes please. Vehicle buyer given was Auto Well of Dewsbury who don't have an internet prescence and no reviews on Yell - so not sure what to expect. Had a wasted afternoon waiting for collection and had to phone their recovery driver who arranged to pick up the next morning - He phoned to let us he was setting off to us and again when he arrived. The actual Wednesday collection went well - driver was pleasant and efficient and took my bank details for payment. Started feeling uneasy when nothing paid into my account by Friday - as it was due to be paid within 48 hours. On Monday, phoned Auto Well on the mobile number that SCC listed on their email and the money was transferred into my account while I was on the phone. While all the car scrappage sites I looked at [including SCC] have mostly positive reviews, there are still some awful 1 & 2 star reviews and I'm glad this wasn't me. Improvements that can be made... 1 - Prefer not to be asked to donate to a charity. 2 - Recovery Driver needs to phone up to confirm arrival time and any changes. 3 - Payments need to be improved and quicker - mine took 5 days! Hopefully I don't have to go down this route again for a long time - however, other people I know first hand have have sold their scrap vehicles this way and it's worked ok.

Date of experience: December 3, 2023

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