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Review summary
Scrap Car Comparison is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
Scap Car Comparison provided the best offer having contacted a few companies directly for quotes - a non-running Volvo XC60.
Communication was very good at every stage (Email/Text/Phone) and I was paid on the day of collection as promised - I will admit I had my fingers crossed having never used/heard of them before but comforted by the large number of very positive Trustpilot reviews.
Would definitely use again (hopefully won't need to) and recommend.
I was very suspicious that they were going to reduce the price offered to me when the chap arrived but they didn't. Whole process was very clear and I am happy to recommend them
The reason why I am only giving a 4 star rating is because I was led to believe collection of car would be between 8:00am and 5:00pm and I would receive a courtesy phone call an hour before hand . None of this happened,I called at 1:30pm to confirm was on list / then recalled at 4:30pm as was concerned hadn’t received phone 1 hour prior , 10 mins later they arrived everything sorted . Payment very prompt
Would recommend shame of first hand experience
This company literally don't stop hassling me. They phone daily and leave me daily messages!!
Please be careful using there website as they will take your information and won't stop contacting you .
For this I do not recommend them.
From start to finish the company was professional and explained everything in detail and followed up with calls until the car was picked up ,Quality of service was outstanding and would definitely recommend to others to use this company
The hole process was quick and everything was explained to me. Also the people I dealt with where very polite from the first call to the last even the Driver who picked the car up was polite when he called to let me know he was on his way
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