Scrap Car Comparison is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
Scap Car Comparison provided the best offer having contacted a few companies directly for quotes - a non-running Volvo XC60. Communication was very good at every stage (Email/Text/Phone) and I was paid on the day of collection as promised - I will admit I had my fingers crossed having never used/heard of them before but comforted by the large number of very positive Trustpilot reviews. Would definitely use again (hopefully won't need to) and recommend.
Helpful operators on the telephone
I was very suspicious that they were going to reduce the price offered to me when the chap arrived but they didn't. Whole process was very clear and I am happy to recommend them
Quick and easy all explained clear.
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www.scrapcarcomparison.co.uk1,000 total • Write a review
Easy process from the beginning to the end. Release the fund within the couple of hours after collecting the car. The driver who collected the car is very helpful and friendly.
Date of experience: March 27, 2024
Communication was great. The person who collected the car worked around my time schedule. Money arrived very quickly. The whole process was easy and super efficient. I highly recommend this service.
Date of experience: March 25, 2024
Be careful when using this company and make sure when they have booked your car in and send you the email that all of the details they have entered are correct, mine were not which resulted in a lot of hassle and stress when it came to my car being collected. I would be very cautious using them in the future.
Date of experience: March 22, 2024
Honestly, the customer service is outstanding and highly recommended. My particular Sales Executive: Blu.C maintained a high level of professionalism throughout, providing accurate, informative and helpful information regarding the assistance I required, allowing me to be able to use the service with ease. If all Sales Executives were able to provide a high quality service like Blu, the world would be a better place! #askforblu
Date of experience: March 22, 2024
I found your company to be helpful and polite. They took the time to explain everything to me. They kept me informed and were prompt with collection of are car. The gentleman who collected the car was very polite and efficient and put me at ease
Date of experience: March 21, 2024
US
Firstly, these guys actually responded when I contacted them (others didn't). They made me an offer, sorted the remaining information over the phone, explained the process and we were done 3 days later. Really simple, really easy, just the way it should have been
Date of experience: March 20, 2024
Simple process. Good communication throughout
Date of experience: March 19, 2024
Had a great experience with all that was involved. Starting with the first phone chat to the people who collected the car. Would recommend you to any of my friends if there ever need to sell a car for parts etc.
Date of experience: March 17, 2024
