Well planned holiday with good trips
Well planned holiday with good trips. Excellent food and staff service
4.1
Great
407 reviews
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Review summary
Scenic Luxury Cruises and Tours - UK receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
Best holiday
Great in every department. Will do it again. Amazingly good organised.
A great holiday company.
All inclusive holiday very good. No hidden costs. The variety of tours was excellent and the quality too of a high standard. We have no hesitation in recommending Scenic.
We found the cruise disappointing and misleading
We found the cruise disappointing. The staff were all lovely, polite and helpful, the room was kept clean and tidy and it was well organized. The food was good. The guides were all excellent. However pictures in the brochure were misleading. We only "cruised" for one afternoon where we could see the scenery we mostly travelled at night. Our cabin was also above the engine room and the bed actually shook at night. We thought we were booking an up market luxury cruise but it honestly felt more like a holiday camp. The photo in the brochure shows a couple at a table with space all around being served by a waiter. We were all crammed into the dining area with so little space you could hardly walk between the tables.
Company details
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Contact info
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Website
www.scenic.co.uk
All reviews
407 total • Write a review
Showing 1 - 10 of 403 reviews
MR
Great holiday
Whole experience was great. Boat, staff, food, excursions. We felt looked after and enjoyed everything.
Date of experience: July 19, 2025
MB
Great staff, great food and lovely boat
There is almost nothing that we didn't like about our recent river cruise "Gems of the Danube" That said, before we joined our ship we had a ridiculously long wait for transport to the boat from Munich Airport. This needs to be addressed as we were only one of three couples impacted by this uncharacteristic lack of customer care pre cruise
Date of experience: July 19, 2025
KB
The crew on board are fantastic
The crew on board are fantastic, to find people with personalities and are willing to make people's cruises something they will never forget, we loved them all.
Date of experience: July 14, 2025
CB
We had a wonderful time in the South of…
We had a wonderful time in the South of France. Fabulous food and lovely, thoughtful excursions. Very friendly and helpful staff. They couldn't do enough for us too.
Date of experience: July 14, 2025
WB
Lovely ship and crew
Lovely ship and crew, excellent cruise director. Only little disappointment was not starting cruise in Regensburg due to low water. This meant a lot of coach travel
Date of experience: July 14, 2025
ME
We had the most fantastic river cruise…Scenic Jade Danube/Rhine cruise
We had the most fantastic river cruise with Scenic on the Scenic Jade, Danube and Rhine. Everything was so enjoyable, great food and drink, Scenic staff so good and organised tours to wonderful places. Lovely company on board and nightlife. We booked through Panache travel.
Date of experience: July 12, 2025
W
Fabulous
This was our first Scenic River Cruise and was chosen because of the ports visited throughout the 10 day itinerary in the Bordeaux region of France. The whole experience from beginning to end was fabulous. All the staff were friendly and by the end of the cruise we got to know some of them quite well-especially those bringing food and drinks! This river cruise was a truly all inclusive experience. The tours programme was comprehensive and informative and there were good choices available for each port. Meals were varied and great quality. We booked the holiday to include flights but in hindsight we would have chosen different options if we had booked flights ourselves, but that in no way reflects on our overall enjoyment of the cruise.
Date of experience: July 12, 2025
MF
Excellent trip…
The people working on the boat were obviously a team wanting to give you the best possible experience. The cruise was well organised and the food was superb.
Date of experience: July 12, 2025
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