Review summary

Safe Hands Home Improvements is exceptionally well-rated by customers. Customers particularly appreciate service and professional.

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Great alarm system

Air Shield Alarm. The guys installed this last week and the installation was easy, as agreed and very clean. The alarm system is fantastic. The phone app is so easy yet has total control of all devices. There are no holes, no wires and all devices are discrete. The battery life is reportedly up to 4 years and you can change them yourself as you can buy them in shops. The hub is Ethernet and WiFi so you should have a Ethernet port free on you router / an access point to get best service. The hub / main box is a slick white gloss unit and may be visible in your main room. The functionality is great, you can home arm or away arm selecting what sensors are on, you can set times and you have 2 key fobs with buttons ( ideal to give to younger people or family members) you can set some sensors to beep like a door bell on opening ideal for doors, although it dose sound a bit like an off licence door! The Dahua system is one of the most secure wireless systems available using frequency hopping and anti jamming technology. The brand remains on the USA / UK government black list as they site that the Chinese may be able to access. After having this on my network for 10 days I can confirm after using Wireshark software it is not giving out any info , in fact the only device that do and defo share your private info against your will are USA based one is a smart speaker starting with A and ending with a and the other is a car charger starting with T and ending with a so unless you link your alarm to Jeff’s smart speaker , ( not recommended anyway ) or Elon’s car you are safe ! On price you can buy this system as fitted at Β£595 your self for around Β£450. The professional installation and the 2 year warranty is well worth the money! If you need a good new / replacement alarm system in Scotland call them

Absolutely 1st class job

Absolutely 1st class job , very professional and I would definitely recommend this company . Brilliant job πŸ‘

A big thanks to the SafeHands teamπŸ™Œ

A big thanks to the SafeHands teamπŸ™Œ I contacted yesterday for a quote, received a call back within the hour and appointment made to have heat detector and smoke alarms fitted at lunch time today. Engineer turned up bang on time, very polite and worked quickly. Explained everything about the detectors, guarantee etc….and not a crumb of mess left when job completedπŸ‘ I will defo recommend you guys to other people needing work done.

So so easy

So so easy, Nikolas was all done in less than half an hour, very chatty, very informative, and a great price, would highly recommend

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Showing 41 - 50 of 190 reviews
LL
5 out of 5 stars

Fire alarm installation

Could not fault the installer he was friendly and completed the work efficiently and cleared up afterwards. I would recommend your company to friends and family.

Date of experience: February 25, 2024

MR
5 out of 5 stars

Highly recommend this company

Highly recommend this company. Work was professional and both Connor and Jordan were very helpful

Date of experience: February 20, 2024

LW
5 out of 5 stars

Smoke alarms plus security alarm

Filled in the smoke alarm contact form on Sunday, got a call later that day, and an appointment made for the Monday. Declan arrived when he said he would, was friendly, explained everything as he went along, and the job was completed in about 20 mins. No mess no fuss. We also asked for some advice re house alarms. Ian phoned us to discuss our options, and arranged to visit a few days later. He also arrived when he said, listened to our requirements, and suggested how best to go forward. He removed the old non functioning system and replaced it with one that meets our needs. He spent time ensuring that we were comfortable with operating the new system. All of this at a fair price. We would recommend.

Date of experience: February 7, 2024

AT
5 out of 5 stars

Excellent service

Excellent service Declan arrived, supplied and fitted heat and smoke detectors. Clean and tidy worker and very well mannered young man would highly recommend this company.

Date of experience: January 31, 2024

KT
5 out of 5 stars

Highly Recommend

Logan arrived on time last night to fit our smoke and heat alarms, he explained everything to us clearly before starting the work. The job was done quickly and without any mess, Logan was a lovely lad, very friendly and respectful. Highly recommend.

Date of experience: January 29, 2024

MF
5 out of 5 stars

Excellent service

Excellent service, from contacting then to having alarms fitted was only 2 days, arrived early and installed smoke alarms in around 20 minutes. Great price and brilliant service , would highly recommend

Date of experience: January 27, 2024

JD
5 out of 5 stars

Excellent job replacing fire alarms…

Excellent job replacing fire alarms throughout. Declan was very professional, worked efficiently and didn't leave any waste. Highly recommend. Thank you.

Date of experience: January 17, 2024

MC
5 out of 5 stars

Very professional and helpful

Very professional and helpful. Unfortunately one of my smoke alarms fell off the ceiling, (probably too close to the bathroom), Conor came back to refit without any quibbles. Very happy with the service and price.

Date of experience: January 13, 2024

LS
5 out of 5 stars

Great communication

Great communication with Conar - even out of normal working hours. Declan came up from Glasgow to cover Inverness as part of his day. Heat detector and two smoke detectors fitted quickly. Friendly and explained clearly how to turn one of them off if they all go off. Ten year life explained and a certificate written. For me, with so much choice on the market getting these alarms fitted quickly and professionally was a bonus. From initial enquiry via Facebook over the festive period to fitting was within two weeks.

Date of experience: January 12, 2024

c
5 out of 5 stars

Highly Recommend

Spoke to Conar who offered to get alarms fitted the following day. Declan arrived on time and fitted the alarms and explained how they work. Nice tidy worker and very mannerly young man. Certificate of fitting also given, Would highly recommend this company. Thank you Conar and Declan.

Date of experience: January 12, 2024

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