Review summary

Safe Hands Home Improvements is exceptionally well-rated by customers. Customers particularly appreciate service and professional.

Based on reviews, created with AI

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Great alarm system

Air Shield Alarm. The guys installed this last week and the installation was easy, as agreed and very clean. The alarm system is fantastic. The phone app is so easy yet has total control of all devices. There are no holes, no wires and all devices are discrete. The battery life is reportedly up to 4 years and you can change them yourself as you can buy them in shops. The hub is Ethernet and WiFi so you should have a Ethernet port free on you router / an access point to get best service. The hub / main box is a slick white gloss unit and may be visible in your main room. The functionality is great, you can home arm or away arm selecting what sensors are on, you can set times and you have 2 key fobs with buttons ( ideal to give to younger people or family members) you can set some sensors to beep like a door bell on opening ideal for doors, although it dose sound a bit like an off licence door! The Dahua system is one of the most secure wireless systems available using frequency hopping and anti jamming technology. The brand remains on the USA / UK government black list as they site that the Chinese may be able to access. After having this on my network for 10 days I can confirm after using Wireshark software it is not giving out any info , in fact the only device that do and defo share your private info against your will are USA based one is a smart speaker starting with A and ending with a and the other is a car charger starting with T and ending with a so unless you link your alarm to Jeff’s smart speaker , ( not recommended anyway ) or Elon’s car you are safe ! On price you can buy this system as fitted at £595 your self for around £450. The professional installation and the 2 year warranty is well worth the money! If you need a good new / replacement alarm system in Scotland call them

Absolutely 1st class job

Absolutely 1st class job , very professional and I would definitely recommend this company . Brilliant job 👏

A big thanks to the SafeHands team🙌

A big thanks to the SafeHands team🙌 I contacted yesterday for a quote, received a call back within the hour and appointment made to have heat detector and smoke alarms fitted at lunch time today. Engineer turned up bang on time, very polite and worked quickly. Explained everything about the detectors, guarantee etc….and not a crumb of mess left when job completed👍 I will defo recommend you guys to other people needing work done.

So so easy

So so easy, Nikolas was all done in less than half an hour, very chatty, very informative, and a great price, would highly recommend

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All reviews

194 total • Write a review

Showing 31 - 40 of 190 reviews
AB
5 out of 5 stars

I recently had security alarms fitted…

I recently had security alarms fitted at home and was a bit anxious that I wouldn’t know how they worked but Conar put me totally at ease and was very respectful of myself and my home. They did a fantastic job no mess and didn’t leave until he was sure I understood everything and how it worked great price too compared to other prices quoted in the past I would definitely recommend to anyone interested they also were not pushy just calmly explaining everything needed and left it for me to decide. Thanks again

Date of experience: May 25, 2024

A
5 out of 5 stars

Great!

Absolutely great, no messing, really nice guys. Bang on!

Date of experience: May 22, 2024

SS
5 out of 5 stars

Painless install of 4 interlinked…

Painless install of 4 interlinked alarms. Quality alarms fitted at good cost. Very professional company and would recommend. Seen on one other review that they also were doing burglar alarms. Ian who has been working in alarm business for nearly 25 years came and installed new system. Again very professional, cost effective and nice guy. Great job. Very happy with it. Thank-you !

Date of experience: May 9, 2024

RN

R N

US

5 out of 5 stars

Linked smoke alarms

I had linked smoke alarms fitted, the service was excellent, no pressure sales pitch just the right amount of information. The fitter was spot on the time and date arranged and very courteous, he had the alarms fitted very quickly with zero mess and all for a very reasonable cost. I Highly recommended safe hands to all.

Date of experience: May 8, 2024

SC
5 out of 5 stars

No fuss experience fitting my own…

No fuss experience fitting my own alarms which had been bought over a year ago and still not been installed by my hubby. Good price and fitted in a jiffy. Nothing was a bother and clearly explained how they worked. Woof woof from Honey the spaniel too!!

Date of experience: April 23, 2024

SC
5 out of 5 stars

EXCELLENT SERVICE. Where to start Jordan was spot on time…

Where to start Jordan was spot on time 10am. Had a look over the areas where alarms were going, explained how they work, asked exactly where I wanted them to go within the perimeters allowed. No mess at all and so pleasant the service was exemplary and I would highly recommend this company to anyone. Thank you again Jordan.

Date of experience: April 23, 2024

SH
5 out of 5 stars

Best in the business…

I have no hesitation in recommending this company. They are a young crew with good old fashioned values and an absolute commitment to provide exemplary customer service.

Date of experience: March 13, 2024

KS
5 out of 5 stars

Exceptional Service

Jordan arrived at time stated. Clean, tidy, exceptional work. Explained and demonstrated how alarms worked. Glad I progressed on FB feeds. Would recommend them. From first initial contact to installation was less the 48 hours. Well done. Exceptional service 👍

Date of experience: March 10, 2024

GW
5 out of 5 stars

Fantastic service

Fantastic service. Punctual, very efficient 4 smoke alarms and a heat sensor installed by Declan in less than 30 minutes. Highly recommend to anyone.

Date of experience: March 10, 2024

cp
5 out of 5 stars

What fantastic service from start to…

What fantastic service from start to finish. Conor was great but the guy who came to fit alarms (did not get his name) was fantastic. So friendly and helpful, explained everything and was so good with our dog Rex. He was a star thank you all again am delighted and 100% recommend

Date of experience: March 5, 2024

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