Last reviewed over a year ago
Over a year ago
Worst company ever. Left me and 8 other tennants in an electrically charged flood over night with no access to heat or electricity - and continued to BLAME us for calling the fire department- who then... See more
Living in an 8-person house via Rooms4U has been a perfect experience. The house is amazing, and if we were ever to have any issues, they send their extremely helpful maintenance team around to sort it out. All the staff I have ever interacted with have been polite and friendly. I cannot fault Rooms4U!
Clear and quick communication, smooth process. Issues resolved fairly promptly.
Fab company. We have lived in our house in the Georgian Quarter for nearly 2 years now, great property, no issues and always respond to maintenance issues rapidly. Couldn’t recommend enough 👍🏻
After long time finally I have got student’s friendly house, thanks to Harvey.
Absolute legend Harvey. Never knew renting an apartment in Preston especially near Uni would be so much easier, thanks to Harvey and Rooms4U. The best accomodation providers I've come across.
Renting my first flat with my friend and Rooms4u has made it so much easier. Harvey has helped us out throughout the whole process and stayed available at all times to answer any questions we had. At times we were confused as this is our first time doing this and he made sure to spend time explaining everything to us. Can’t thank Harvey enough, he’s been brilliant! Great company too and easy signing up process!
Highly recommend! I found an apartment with Rooms4u last year that I was very happy with. And Harvey provided me with a great service and experience. I'll still be looking for apartments this year through Harvey and Rooms4u.
Harvey is really good at his job. Kind, quick with replies and very helpful. Definitely can recommend the company, espiecially for students
My searching was finished when I saw cleanest nd newly made house of rooms4U. The person who showed the house named Harvey, was really friendly and cooperative. Best thing is, they not just showed property and take rent nd just leave you but they care about their tenants requirements. Harvey stayed available anytime when we had issues related house. I highly recommend rooms4U 👍 👍👍.
Harvey is really lovely landlord. He always helps with any issue I have. He is also very understanding and kind.
Rooms4U is the best letting agent I have ever encountered since I am in the UK. Since the first day, Harvey was very friendly and reliable. Whatever issues I had during my stay, he was always very helpful and always made sure we all feel comfortable with the house.
This company has been my letting agent for a while after taking over from my previous one that were incredibly bad with communication. Rooms4u are brillaint with communication which I have found with the letting agent Harvey for my building. Any maintenance issues I have Harvey will sort for me and is very reliable and quick
Currently a tenant with Rooms4u and i can say that the team has been wonderful with their support! Special shoutout to Harvey as he has been really approachable and always supportive!
Harvey took us round a property very easily, good Information was provided and good craic! We all look forward to moving into the property, thank you very much for such an easy experience!
Always go the extra mile, so helpful and so responsive. Could not recommend more highly. Always very incredible service whilst I was tenant and then I accidentally sent a parcel to my old flat a year after leaving and Rooms4u went and collected it and sent it back to me. Amazing service and so so kind! 5/5
Rooms4U is the best letting agency I’ve been with since moving to Liverpool in 2018. Currently living in a studio and have just signed for another property with them for next year as well. They deal with maintenance issues quickly and efficiently and go above and beyond by checking in with you once you move in, and have recently called to ask about the viewings I did this week. They truly care about their tenants, which is hard to come by, especially with students and young professionals. Highly recommend! And shoutout to Harvey for making the moving in process so much easier!
Lived with this company for 2 years now, always been quick to respond whenever there’s been an issue. Harvey in the office is really helpful and saved us when we all got locked out in a storm.
Getting great service from Rooms4u. I got a perfect room as they’ve promised. Everything going so good so far. I’ve been with them for 6 months now and If there’s an issue I get respond quickly. Especially Joe doing a great job. If there’s a problem I text him or call him he sort it in quick time. It’s like he’s available 24/7. Thank you very much guys really appreciate it.
Harvey helped us right out with our house! Was quick and easy and he was lovely to deal with, arrangements were made quickly and he was a pleasure to get our house sorted with!
I had a 10/10 experience with Rooms4u helping me and my friends organise our second year house for uni. Many of the people I spoke to really helped and guided the process making it very easy especially Harvey who showed me and my friends house and then helped me to set it all up was great worker for the company and this has made me recommend Rooms4U to all my friends - 10/10 can’t go wrong good pricing on houses and great staff
Based on analysis of 6 reviews rated 1-2 stars for Rooms4u - Student Accommodation
“Worst company ever”
“DO NOT LIVE WITH THIS COMPANY IF YOU VALUE YOUR LIFE AND OR QUALITY OF LIFE”
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Rooms4u is a dedicated provider of student accommodation in Liverpool, specializing in high-quality rental properties tailored for students. With over 20 years of experience in the student lettings market, the company offers a diverse range of housing options, including houses and flats, without requiring a deposit on selected properties. Rooms4u aims to simplify the rental process for both students and their parents by ensuring safety and compliance with necessary checks. The target customers of Rooms4u include university students seeking comfortable and secure living arrangements, as well as landlords looking to rent out their properties. The company also provides valuable resources through its Student Hub, offering insights on student life, local events, and tips for settling into the area. By focusing on local expertise and customer support, Rooms4u strives to enhance the overall rental experience for students in Liverpool.
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Rooms4u generally receives high praise from customers, with many highlighting the helpfulness and professionalism of staff, particularly agents like Natalie and Harvey. Reviewers appreciate the variety of properties available and commend the efficient communication during the rental process. Positive experiences often mention timely viewings and thorough assistance, making the search for accommodation smoother. However, some customers express frustration with poor communication and no-shows for scheduled viewings, leading to disappointment. Additionally, there are complaints about properties not meeting advertised standards, which has left some tenants dissatisfied. Despite these issues, the majority of feedback reflects a positive sentiment towards Rooms4u, showcasing their commitment to customer service. Overall, the sentiment is largely favorable.
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