Car delivered safely
Car delivered safely
RoadRunner Auto Transport is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Car delivered safely
Edgar has incredible dedication!
This is my 2nd time getting their service to transport my car. They are serious about their business. They are very reliable and on time when they deliver your car. Good job!
I went with RoadRunner because their sales guy worked hard to stay in touch, the price was competitive - a bit higher than a couple, but amazing service was a differentiator. Communication and commitments met or exceeded throughout! With scrutiny, I have to say “perfect” execution. Thanks, RoadRunner!
Good upfront information and how the service works. Helpful guidance on timing. Pricing was consistent/better than others that I explored. Carrier that did the job was solid.
The delivery of my dodge charger was prompt and communication was clear.
The entire process was smoothly and professionally conducted by Roadrunner. The representative provided details regarding the process that enables me to have an estimated time of arrival for my planning purposes. I would highly recommend Roadrunner for vehicle transport needs.
It’s a no for me. On June 6th, I scheduled a pickup for June 15th. On June 13th, my carrier was assigned - Solo Liner LLC. Road Runner’s emails stated that my pickup date was confirmed and that I would hear from them 2-3 hours before pickup on the scheduled day. June 15th came and left…I never heard from the third party. I called Road Runner and left messages, hoping to speak with the someone to no avail. I called all day Sunday and Monday…nothing from either party. I flew out on 6/16 which is why I scheduled it for 6/15 because that’s the day I was going to be there for pickup. On 6/16, I get a phone call from another third party (not the one mentioned above) stating that they are outside to pickup my vehicle. There was no heads up, no notice and Road Runner never emailed me to let me know that there would be a different third party picking up my vehicle. He was rude. I didn’t trust it and I was no longer available to hand my car over. Needless to say, I’ll never use them again and I would caution anyone considering. Communication is non-existent and I wouldn’t trust them with my floor mat much less my car. Stay away.
Our cat went out very last minute last Saturday and we were in a bind to get it back to Colorado from Kansas. Came across this company and had really great communication and was able to have the pickup at a certain time which helped tremendously. Highly recommend!
god awful everything negative you read online about their service is entirely true
Pick up driver was careful to review car before taking off. Friendly and polite! Provided a 24 hour advance call before arriving at desigition.
Excellent service door to door
Our driver was great. Right on time!
Great job. And car was delivered a day early. Highly recommended
Company did what they said at a reasonable price
The ease of booking, the quick response and timely delivery.
Excellent service on time pickup and delivery. No hidden charges, honest
We’re kept informed of pickup time, efficient
Great with communication skills and on time.
After reading a lot of negative reviews of auto transport companies, I had some concerns about this process. I'm happy to say that RoadRunner made this a smooth and easy experience. Everyone I spoke to was helpful and the automated progress updates via text and email were fantastic. Shipping was also surprisingly fast. I'd recommend RoadRunner to anyone who needs to ship vehicle.
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