RoadRunner Auto Transport

4.793 out of 5 stars
4.8
Excellent1,000 reviews

TrustScore

4.8
4.793 out of 5 stars
Excellent
5 out of 5 stars
928
4 out of 5 stars
23
3 out of 5 stars
4
2 out of 5 stars
4
1 out of 5 stars
41
1,000 reviews in total

Review summary

RoadRunner Auto Transport is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Andy was the best

Andy was the best, he gave me accurate instruction of where to meet at pick up and delivery. They were both close to wh...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

I am so happy with every stage of the…

I am so happy with every stage of the process. We had consistent updates and all our question were answered promptly. ...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Dependable

Dependable, quick delivery.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Everything went as planned but it was…

Everything went as planned but it was hard communicating with the driver. Had to have his son interpret over a phone t...Read more

0
0
🔥 High engagement

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CS
CS
1 reviews
5 months ago
5 out of 5 stars

Super easy and quick to book and…

Super easy and quick to book and deliver. Moved car from TX to CA in only a few days.

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Stacey
Stacey
1 reviews
5 months ago
5 out of 5 stars

Great communication and very efficient.

Great communication and very efficient.

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Cindy
Cindy
1 reviews
5 months ago
5 out of 5 stars

Great experience

Great experience! Driver was very nice and delivered my car ahead of schedule! Loved my experience , would highly recommend.

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Susan
Susan
1 reviews
5 months ago
5 out of 5 stars

RoadRunner did an amazing job

RoadRunner did an amazing job. From the first phone call to the release of our transaction, they were courteous, professional, and communicative. My contact person, Conner, did a great job. My vehicle move was made smooth and easy. The carrier they had do the transport also did a great job. My vehicle arrived the next day, safe and sound. I will highly recommend RoadRunner in any other reviews I can do.

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Harriet
Harriet
1 reviews
5 months ago
5 out of 5 stars

I’m very pleased with this company

I’m very pleased with this company. I had to ship my daughter’s car to her while she was at school. The price was exactly what was quoted online. Pick up was timely and delivery was as promised. I had a question and I called the carrier directly and they were very helpful. I highly recommend this company! Great service.

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BLUE
BLUE
1 reviews
5 months ago
1 out of 5 stars

This is by far one of the worst…

This is by far one of the worst transport companies I have ever dealt with. My car was supposed to be picked up on the tuesday. The sunday before I got an email saying everything was on time there had been no delays and I was i'm going to be picked up on tuesday as scheduled. I lost an entire day of pay to make this transaction happen and then I get a call at 9:00am the day of to tell me that no one would be coming until tomorrow. I was told they would be there.The wednesday at 11am. I was at the pickup spot, no one showed up. I got a call at eleven thirty saying the guy would not be here until 6pm. Went back to the meet up spot at 6pm still no show. I received a message at 6:30pm that he would not be here until 8pm. When you try to call the dispatcher to get some clarity on what's going on, they do not answer the phone and they choose when to answer your text messages. Just an awful experience.

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Guest
Guest
1 reviews
5 months ago
5 out of 5 stars

Road runners are the best!

I originally booked with another company, but the process was frustrating, requiring me to call them for confirmation. After researching Road Runners, I was impressed by the numerous positive reviews. I reached out to them and explained my situation. They were incredibly helpful because I was moving in just a few days. Their service was truly exceptional! I highly recommend this company. If you need to ship your car over a long distance, look no further! Thank you!

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Bobby
Bobby
1 reviews
5 months ago
5 out of 5 stars

Excellent communication with us all…

Excellent communication with us all along the way. They were also very flexible with dates and changes. We used them to avoid having to make a three-day drive to Miami. Our car arrived in a very short time and the process was very easy! I recommend Roadrunner.

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Jean
Jean
1 reviews
5 months ago
5 out of 5 stars

Got my car within the time frame

Got my car within the time frame! George was great!👍

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5 months ago
5 out of 5 stars

Vedy impressive communication from…

Vedy impressive communication from pickup to transport to delivery. Driver was outstanding!

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Mr Q
Mr Q
1 reviews
5 months ago
3 out of 5 stars

Not the greatness service, but it's ok

I needed to have my car shipped across the country quickly after experiencing terrible service and delays with Navi Transport. My dad had used Road Runner to ship his car a couple of months ago and recommended that I use them as well. I was initially hesitant to choose them after seeing the price they quoted me, but I eventually decided to go ahead and schedule the transport. On the day of the pickup, the driver arrived late, outside of the promised pickup window. He also sounded unprofessional when he called me about the drop-off. However, one positive aspect of my experience with Road Runner was that they delivered my car four days earlier than they had promised. While it wasn't cheap, I would probably use Road Runner again if I need to transport my car in the future.

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Deborah
Deborah
1 reviews
5 months ago
5 out of 5 stars

Transporter employee was very helpful…

Transporter employee was very helpful and maintained good communication. He was also very pleasant to deal with.

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Paul
Paul
1 reviews
5 months ago
5 out of 5 stars

Vehicle Transport

The online quote was easy and very reasonable. A rep reached out to me, but I ended up scheduling the transport online. The scheduling was easy and the updates from RoadRunner were timely. The car was picked up and delivered without any issues whatsoever. I recommend RoadRunner and would use them again.

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Dan
Dan
1 reviews
5 months ago
5 out of 5 stars

They arrived exactly when they said…

They arrived exactly when they said they would and were professional and courteous.

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Deirdre
Deirdre
1 reviews
5 months ago
5 out of 5 stars

Great customer service

Great customer service! The vehicle was picked up on the scheduled date and delivery a day earlier than expected. Also, the driver contact contacted the persons at the pickup and drop-off locations regarding the anticipated time of arrival. I highly recommend RoadRunner Auto Transport.

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Appa
Appa
1 reviews
5 months ago
5 out of 5 stars

Excellent service and faster delivery!!

Excellent service and faster delivery!!

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5 months ago
5 out of 5 stars

My car was picked up on time and the…Satisfied customer.

My car was picked up on time and the driver notified me of approximately time of delivery. I was again notified by the driver 30 minutes before delivery. My car had no issues, and I was very pleased with the whole process. Also, RoadRunner had the lowest quote.

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Dennis
Dennis
1 reviews
5 months ago
5 out of 5 stars

driver was cooperative great overall…

driver was cooperative great overall service couldn't be happier

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Charles
Charles
1 reviews
5 months ago
5 out of 5 stars

Dispatch was good to work with payment

Dispatch was good to work with payment. Options were easy to deal with and the driver was more than helpful. Everyone involved did a wonderful job.

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Robert Silver
Robert Silver
1 reviews
5 months ago
4 out of 5 stars

The company was unable to pick up on…

The company was unable to pick up on the designated date of June 16th but they did accommodate the last resort 8AM on the 17th which I appreciate. I received the vehicle in less than 24 hours. Thank you.

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