RoadRunner Auto Transport

4.793 out of 5 stars
4.8
Excellent1,000 reviews

TrustScore

4.8
4.793 out of 5 stars
Excellent
5 out of 5 stars
928
4 out of 5 stars
23
3 out of 5 stars
4
2 out of 5 stars
4
1 out of 5 stars
41
1,000 reviews in total

Review summary

RoadRunner Auto Transport is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Andy was the best

Andy was the best, he gave me accurate instruction of where to meet at pick up and delivery. They were both close to wh...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

I am so happy with every stage of the…

I am so happy with every stage of the process. We had consistent updates and all our question were answered promptly. ...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Dependable

Dependable, quick delivery.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Everything went as planned but it was…

Everything went as planned but it was hard communicating with the driver. Had to have his son interpret over a phone t...Read more

0
0
🔥 High engagement

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Filter by rating:
Erna
Erna
1 reviews
about 1 year ago
5 out of 5 stars

Great service

Great service! Everything was on schedule as stated in original booking!

Helpful?
Robert
Robert
1 reviews
about 1 year ago
5 out of 5 stars

So efficient

So efficient, helpful and not just on time but early! Very good comms throughout, they kept me well updated. This was the first time I used this type of service and I'll definitely use RoadRunner again, for business and personal. Well Done!

Helpful?
Glenn
Glenn
1 reviews
about 1 year ago
5 out of 5 stars

Oleg was great

Oleg was great. Excellent communication.

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Tammy R.
Tammy R.
1 reviews
about 1 year ago
5 out of 5 stars

Great communication

I really appreciate the regard to the specific timeline for delivery. It was followed perfectly, and communication was great. Would definitely use again.

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Isaac
Isaac
1 reviews
about 1 year ago
5 out of 5 stars

Delivery driver was fantastic.

Delivery driver was fantastic.

Helpful?
Uyoyo
Uyoyo
1 reviews
about 1 year ago
5 out of 5 stars

Amazing service

Amazing service. Quick turn around and transparent service. I would recommend to anyone doingban interstate move.

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Steven
Steven
1 reviews
about 1 year ago
5 out of 5 stars

Great service and fast thank you guys

Great service and fast thank you guys

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Lynn Fisher
Lynn Fisher
1 reviews
about 1 year ago
1 out of 5 stars

They lied to me through out the process…

They lied to me through out the process and even though they could not fulfill the contract they refused to refund my deposit. They are a terrible company to work with and tell you one lie after another. The rep name is Russell John on quote 18237531 phone number 409-916-8175 and manager is 469-689-6305.

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Brian C.
Brian C.
1 reviews
about 1 year ago
5 out of 5 stars

Drive read very nice and kept me…

Drive read very nice and kept me informed.

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Joel
Joel
1 reviews
about 1 year ago
4 out of 5 stars

Safe arrival

i received the car okay. The driver Peter is always contactable

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Emilia
Emilia
1 reviews
about 1 year ago
5 out of 5 stars

I have never met a driver that is so…

I have never met a driver that is so exceptional besides Alex from start to finish professionalism he explained everything. He took pictures of everything and let me track his every move. He was someone that gave me comfort and made me know. My precious cargo was being taken care of I would 100%, use your company again in the future and definitely give you a huge recommendation for Alex

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Kathleen
Kathleen
1 reviews
about 1 year ago
5 out of 5 stars

Car came on time and in same condition…

Car came on time and in same condition as when it left. Driver was friendly and respectful

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Miguel
Miguel
1 reviews
about 1 year ago
5 out of 5 stars

My truck was safe and delivered fast

My truck was safe and delivered fast

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Frederick
Frederick
1 reviews
about 1 year ago
5 out of 5 stars

Trucker was very informative an on time…

Trucker was very informative an on time both on pick up and delivery

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Kathy Natoli
Kathy Natoli
1 reviews
about 1 year ago
5 out of 5 stars

Driver was punctual and careful on the…

Driver was punctual and careful on the removal of the car, very pleasant experience!

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Krista
Krista
1 reviews
about 1 year ago
5 out of 5 stars

Delivery was faster than expected and…

Delivery was faster than expected and they were extremely cautious and careful with the car. Also, they took lots of pictures to ensure nothing was damaged. I definitely would recommend them for your auto transport needs!

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Dion
Dion
1 reviews
about 1 year ago
5 out of 5 stars

Company was on time Communications was…

Company was on time Communication was perfect Delivery time on point

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MK
MK
1 reviews
over 1 year ago
5 out of 5 stars

Clear communication and on time safe delivery

Driver was easy to talk with , he did great job loading and delivering the vehicle safety

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Gretchen
Gretchen
1 reviews
over 1 year ago
4 out of 5 stars

Overall satisfied with our experience

Overall satisfied with our experience. The car arrived very quickly and in good condition. The only thing that could’ve gone better is communication with the driver. He was supposed to pick the car up on a Wednesday but did not arrive until 6:30 AM on Thursday morning and never let us know. He was supposed to call 2 to 3 hours in advance but only gave us 20 minutes notice of the delivery.

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Taran
Taran
1 reviews
over 1 year ago
5 out of 5 stars

Great service!

Great service!

Helpful?

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