RoadRunner Auto Transport is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Its was very easy to book affordable and eqsy to cancel anytime if wanted. Pick up was prompt and even early but as it was open truck vehicle the car got dirty really bad outside though ai had it detailed just before and waxed etc...
They were very professional, on track and had the information I needed.
Do not use this company. As stated in many other reviews they will 100 percent lie to you about the time that they are picking up your vehicle and about the time they are delivering it. I see many reviews where they act like they are doing you a favor with last minute booking but even if you book well in advance the same thing will still occur. I had moved across country and then when I had someone else take care of the vehicle they asked my friend to “just leave the keys in it and don’t tell me because I was annoyed with their lack of communication skills.” Absolutely unprofessional company and if you pay for top carrier they will put it wherever and not give your money back. *Added - The below is just flat out a lie; this company lacks simple communication and takes no accountability for their failures.
From start to finish, service has been great maybe minus a few long waits in phone. Easiest way is to book on line. I would definitely chose roadrunner again!
This was my second time using this company to transport my vehicle from texas to kentucky. Service. Has always been prompt and reliable.
Delivered with care
Professional and informative conversation from the initial interaction. All questions were answered. Communication thru the whole transportation of the vehicle was great!! Would recommend this company!
Fast and Reliable service. Will definetly use again
Great company to work with. My request was picked up by a transporter before the paperwork was even finished. I called and asked them to move the date forward a few days so there wasn't a problem with the dealer. They easily accommodated my request.
Driver was on time and had car down and ready to go when we got to the rendezvous point. The whole exchange took less than 7 minutes. Great service!
The Russian driver was a little difficult to understand but he knew what he was doing. I asked him to make sure my daughter got her car. Antonov did an awesome job. I gave him a big tip.👍🏻
Quick, accurate, reasonably priced and responsive to all questions. 3rd time using them and will use again.
Excellent service (pick up) by Slavik in California and delivered by Vax in Michigan.
We had a very good experience shipping our car with Roadrunner Auto Transport from start to finish. The process was explained, the driver, Max was on time for both pick up and delivery. We will absolutely use them again.
Great Service
The delivery is before planned time The drivers are friendly The car is in good care
Great work!
Flexibility and ease of communication
Great people to work with. They make it very easy to ship vehicles.I would definitely recommend them to everyone .
The vehicle arrived earlier than expected and everything went smooth. Thank you.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.