Catherine was so helpful and wonderful…
Catherine was so helpful and wonderful to work with! She helped me find the right air vest.

Ride EquiSafe is a dedicated equestrian safety and apparel superstore that specializes in providing high-quality safety gear for riders. The company offers a comprehensive selection of products including air vests, body protectors, helmets, and various accessories designed to enhance rider safety and comfort during equestrian activities. With a focus on expert demos, fittings, and safety guidance, Ride EquiSafe aims to equip riders with the knowledge and tools necessary to ride confidently and securely. Targeting equestrians of all levels, from casual riders to competitive athletes, Ride EquiSafe caters to individuals seeking reliable safety equipment and expert advice. The website features a broad range of trusted brands and various product categories, ensuring that customers can find the right gear tailored to their specific needs and riding disciplines. Through its commitment to safety and style, Ride EquiSafe serves as a one-stop destination for riders looking to prioritize their well-being while enjoying their equestrian pursuits.
Consumers consistently praise Ride EquiSafe for its exceptional customer service and high-quality products, particularly the air vests. Reviewers highlight the fast response times and knowledgeable staff who provide personalized assistance, making the purchasing process smooth and enjoyable.
Many express satisfaction with the fit and quality of the vests, noting that the guidance received was accurate and helpful. However, some customers report issues with sizing and delays in receiving their orders, particularly concerning specific colors or models. Despite these minor complaints, the overall sentiment remains overwhelmingly positive, with many stating they would recommend the company for its great service and product selection. Overall, Ride EquiSafe is viewed favorably by the majority of its customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 426 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 10 |
| Sep 24 | 5.0 | 11 |
| Oct 24 | 4.7 | 11 |
| Nov 24 | 4.7 | 14 |
| Dec 24 | 5.0 | 3 |
| Jan 25 | 4.5 | 8 |
| Feb 25 | 4.9 | 8 |
| Mar 25 | 5.0 | 8 |
| Apr 25 | 4.7 | 12 |
| May 25 | 4.5 | 17 |
| Jun 25 | 5.0 | 10 |
| Jul 25 | 4.8 | 6 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 426 most recent reviews.
“Above and beyond fantastic customer service”
“The company shipping was great”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Sports Equipment.
| Company | Overall | Legit | Service | Quality | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 4.7 out of 5 (good) | −1% | 426 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 0% | 343 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | 0% | 43 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.8 out of 5 (good) | 4.8 out of 5 (good) | — | 25 | |
| 4.0 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 3.0 out of 5 (fair) | 3.8 out of 5 (good) | — | 25 |
Bottom line: Ride EquiSafe is #3 of 5 on overall rating in this group. On quality, ONE Sports Warehouse scores higher (5.0 vs 4.6).
426 reviews of Ride EquiSafe. Filter by what matters to you.
Catherine was so helpful and wonderful to work with! She helped me find the right air vest.
Catherine is a wealth of information and gives great guidance so you get what works best for you. She knows each and every piece of equipment she represents and is easy to work with. She has so many options to shop. I highly recommend Ridesafe.
I love how dedicated and thorough the staff of Ride Equisafe is. I was able to consult over email, ask questions, and get real answers based on experience. It’s priceless!
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Love the things I’ve bought from Ride Equisafe! Clothes are quality and flattering. Customer service has always been on point too!
Top-notch equipment with even better service - the best in the business! Equisafe was so knowledgable and provided service customized to my needs!
Really appreciate the personalized, expert advice and guidance on selecting appropriate body protection as I got back into jumping after my back surgery !
Great customer service, answers all your questions to be sure you get the right product.
Entire staff is very well trained at fitting air vest for youth riders. We have purchased two air vest for our 8 year old. They always make sure we have the safest fit!
Exceptional Customer Service 👍🏻
I love my vest. It fits perfectly. The customer service was wonderful. Be advised though that though the website says it may take up to 6 weeks to receive the vest it took 3 months for me to receive it. They are shipped from the UK en masse and not individually. All along Ride Equisafe stayed in communication with me and always responded quickly and patiently. I am happy I waited.
There was so much conflicting information online about which vest to use for what size person, style of riding, worn with or without protector etc. that I was really stuck trying to figure out what to buy. I contacted Ride EquiSafe and they asked me a series of questions and then had me give them a couple of different measurements and then they told me which vest was the correct choice for me. It arrived the other day and is a perfect fit for my frame. I am super glad I contacted them and purchased through them.
Above and beyond customer service! Thank you so much.
Catherine went above and beyond with her personalized service even when I was a long distance tough fit for a safety air vest. She has tons of knowledge and I trusted her to guide me. I think we finally zeroed in on a choice that should work!
I used the chat feature to get clarification about sizing for an airbag vest—it was very prompt and helpful. The vest shipped quickly and we had zero problems with the fit. I will never shop anywhere else for our safety equipment!
I needed to replace my show helmet in a hurry after a "high speed unplanned dismount" from my young horse. I worked with the online chat when ordering to make sure it was able to be delivered in time. I ordered on a Sunday and it arrived (a day earlier than expected!) on Wednesday. I was leaving for a show on Friday. Great customer service!
Ride EquiSafe is a dedicated equestrian safety and apparel superstore that specializes in providing high-quality safety gear for riders. The company offers a comprehensive selection of products including air vests, body protectors, helmets, and various accessories designed to enhance rider safety and comfort during equestrian activities. With a focus on expert demos, fittings, and safety guidance, Ride EquiSafe aims to equip riders with the knowledge and tools necessary to ride confidently and securely. Targeting equestrians of all levels, from casual riders to competitive athletes, Ride EquiSafe caters to individuals seeking reliable safety equipment and expert advice. The website features a broad range of trusted brands and various product categories, ensuring that customers can find the right gear tailored to their specific needs and riding disciplines. Through its commitment to safety and style, Ride EquiSafe serves as a one-stop destination for riders looking to prioritize their well-being while enjoying their equestrian pursuits.
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