The engineer was professional and…
The engineer was professional and repaired the machine quickly no mess thankyou.
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4.9
Excellent
1,000 reviews
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Review summary
Respond Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
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Based on reviews, created with AISee what reviewers are saying
Technician was very professional and helpful
The booking process was the most difficult as it wouldn’t accept my serial number online so had to call up and book. They couldn’t recognise it either so just used a “generic” serial number which didn’t seem right to me. The tech who attended was very friendly, polite and informative. He spent time checking all the possible issues and noticed that I needed a replacement item and ordered this for me without me having to ask. Very happy with the tech service, not so much the booking process.
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Excellent work
Arrived on time, polite and courteous. Very tidy and cleaned up after the works. Explained what had been done. Excellent service Many thanks
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Very competent and very professional
Very competent and very professional. Came with the spares BEFORE looking at the combi oven. The engineer had a guess that it was probably the issue. Result no time wasted for the engineer, for the company and for the customer. Excellent. Well done.
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Company details
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Contact info
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Website
www.respondservices.co.uk
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1,000 total • Write a review
Showing 731 - 740 of 996 reviews
CL
Overall experience
Ability to book appointment on line. Communication thereafter prompt and clear and advance notice from engineer about time window. This was achieved and repair managed smoothly by friendly competent engineer. Thank you.
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LD
Super insightful and professional
Super insightful and professional. Lovely guy!
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JT
Engineer arrived on time
Engineer arrived on time. Called beforehand. Very polite. Very thorough. Explained our options.
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MK
Ian very polite and got the job done…
Ian very polite and got the job done with ease.
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SB
Excellent service provided by a true professional
Your operative Simon, gave notice of his arrival, turned up on time, was extremely smart, helpful and knowledgeable and immediately diagnosed and repaired both of our ovens, which both had separate faults. He was well stocked and had the required parts with him on the van. He fixed both ovens quickly and efficiently with no mess and or delay. In summary, we received an amazing service, by a clear professional. We would definitely recommend and re-use this service, which was well worth the fixed fee charged.
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JH
Ian was on time very efficient and tidy…
Ian was on time very efficient and tidy . Thank you
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