The engineer was professional and…
The engineer was professional and repaired the machine quickly no mess thankyou.
Useful
Share
4.9
Excellent
1,000 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Respond Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
✨
Based on reviews, created with AISee what reviewers are saying
Technician was very professional and helpful
The booking process was the most difficult as it wouldn’t accept my serial number online so had to call up and book. They couldn’t recognise it either so just used a “generic” serial number which didn’t seem right to me. The tech who attended was very friendly, polite and informative. He spent time checking all the possible issues and noticed that I needed a replacement item and ordered this for me without me having to ask. Very happy with the tech service, not so much the booking process.
Useful
Share
Excellent work
Arrived on time, polite and courteous. Very tidy and cleaned up after the works. Explained what had been done. Excellent service Many thanks
Useful
Share
Very competent and very professional
Very competent and very professional. Came with the spares BEFORE looking at the combi oven. The engineer had a guess that it was probably the issue. Result no time wasted for the engineer, for the company and for the customer. Excellent. Well done.
Useful
Share
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.respondservices.co.uk
All reviews
1,000 total • Write a review
Showing 711 - 720 of 996 reviews
KC
Broken combi oven
The engineer was superb but we had to wait10 days for the visit which was an under warranty repair. The call team had also not taken down details accurately, informing the engineer that only the microwave wasn't working rather than the whole unit. Ben was able to carry out the repair as he had additional parts with him and we were very pleased with the work he did.
Useful
Share
MA
He arrived on time
He arrived on time , He replaced two of the hobs which he had onboard and did it quite quickly.
Useful
Share
TH
Thank you to the maintenance company…
Thank you to the maintenance company for providing professional and thoughtful after-sales service. The maintenance technician conducted a thorough inspection, provided patient explanations, and successfully resolved the issue. The experience was excellent!
Useful
Share
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.