Review summary

Respond Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.

Based on reviews, created with AI

See what reviewers are saying

The engineer was professional and…

The engineer was professional and repaired the machine quickly no mess thankyou.

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K
Technician was very professional and helpful

The booking process was the most difficult as it wouldn’t accept my serial number online so had to call up and book. They couldn’t recognise it either so just used a “generic” serial number which didn’t seem right to me. The tech who attended was very friendly, polite and informative. He spent time checking all the possible issues and noticed that I needed a replacement item and ordered this for me without me having to ask. Very happy with the tech service, not so much the booking process.

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Excellent work

Arrived on time, polite and courteous. Very tidy and cleaned up after the works. Explained what had been done. Excellent service Many thanks

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Very competent and very professional

Very competent and very professional. Came with the spares BEFORE looking at the combi oven. The engineer had a guess that it was probably the issue. Result no time wasted for the engineer, for the company and for the customer. Excellent. Well done.

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Showing 301 - 310 of 996 reviews
DW

Tidy and repaired the issue.

Tidy and repaired the issue.

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A

Washing machine

It was easy to make a booking. The engineer carried appropriate parts although they weren’t needed. Engineer was very polite and efficient.

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DF

Friendly staff rapid fix of microwave

Friendly staff rapid fix of microwave

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MJ

Great service

The engineer was, punctual knowledgeable, affable and efficient.

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PN

The Gentleman was very clear in his…

The Gentleman was very clear in his approach in explaining what the problem was...Thank you..

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d

Brilliant job

Brilliant job! Fantastic engineer!

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K

On time and solved the problem

On time and solved the problem

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TM

Fixed the dishwasher problem in rapid…

Fixed the dishwasher problem in rapid time and friendly service.

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MK

Totally professional from start to…

Totally professional from start to finish. Rapid diagnosis. Spares on board. Job's a good 'un. Happy days. Thanks 😊

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