Review summary

Respond Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.

Based on reviews, created with AI

See what reviewers are saying

The engineer was professional and…

The engineer was professional and repaired the machine quickly no mess thankyou.

Useful
Share
K
Technician was very professional and helpful

The booking process was the most difficult as it wouldn’t accept my serial number online so had to call up and book. They couldn’t recognise it either so just used a “generic” serial number which didn’t seem right to me. The tech who attended was very friendly, polite and informative. He spent time checking all the possible issues and noticed that I needed a replacement item and ordered this for me without me having to ask. Very happy with the tech service, not so much the booking process.

Useful
Share
Excellent work

Arrived on time, polite and courteous. Very tidy and cleaned up after the works. Explained what had been done. Excellent service Many thanks

Useful
Share
Very competent and very professional

Very competent and very professional. Came with the spares BEFORE looking at the combi oven. The engineer had a guess that it was probably the issue. Result no time wasted for the engineer, for the company and for the customer. Excellent. Well done.

Useful
Share

Company details

Information provided by various external sources

No description available yet.

Contact info

All reviews

1,000 total • Write a review

Showing 311 - 320 of 996 reviews
R

Smiling engineer (Peter) fixed/repaired…

Smiling engineer (Peter) fixed/repaired the dishwasher in good time. Plus answered our questions on the various functionality of the machine. So, thank you Peter 👍🏼.

Useful
Share
L

We have just received a great service

We have just received a great, professional, prompt service replacing our Zanussi doors, from the engineer from "Respond Services" Ltd! Thank you very much!

Useful
Share
S

Engineer arrived in the allocated time…

Engineer arrived in the allocated time frame. He rang when he was 10 minutes away to say he was on his way. He was polite friendly and professional, diagnosed the problem and fixed it. Thank you.

Useful
Share
AP

Efficient & Professional

Everything was very smooth. The booking. The comms from engineer pre-arrival. Informative & friendly engineer. The resolution.

Useful
Share
LN

Washing Machine Repair

Fast, friendly and efficient

Useful
Share
TH

Helpful advice

Helpful advice. Efficient and informative.

Useful
Share
A

Great service

Great service

Useful
Share
M

excellent service.

The engineer who fixed our washing machine was very polite professional and knowledgeable. and very respectful of our home.

Useful
Share
P

Very Good Service

Engineer called before arrival and arrived on time. He was very polite and explained what he was going to do. The repair was carried out and the dishwasher was left in perfect working condition. There was minimal disturbance or mess. A very good service experience.

Useful
Share
D

Repaired and going strong

Repair man was so knowledgeable and helpful …….kept me informed as to his arrival time and answered my many questions with a smile and cheerful tone. Well done and thank you so very much .The lady on the phone was also extremely helpful too.

Useful
Share
Previous1•••313233•••100Next page

The CrowdTrust Experience

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.