Resolve Recruitment Services is a UK-based recruitment agency specializing in providing both temporary and permanent staffing solutions across various sectors, including driving, industrial, healthcare, and hospitality. With a combined experience of over 50 years, the company aims to connect businesses with qualified candidates, ensuring a tailored approach to meet each client's specific needs. The company's services cater to a diverse clientele, including businesses seeking to fill employment gaps and candidates looking for new job opportunities or career advancements. By operating offices in Bristol and Wigan, Resolve Recruitment Services serves clients nationwide, facilitating efficient and effective recruitment processes to support workforce requirements across multiple industries.
Resolve Recruitment Services receives overwhelmingly positive feedback from customers, who appreciate the agency's efficiency and supportive staff. Many reviewers highlight the quick placement into jobs, with one noting they were matched with suitable work within days.
The professionalism and friendliness of the team, particularly individuals like Sol and Carla, are frequently praised, making the recruitment experience enjoyable and stress-free. However, some customers express frustration, citing issues such as lack of communication and delays in job placements after registration. A few negative reviews mention problems like incorrect payments and unfulfilled job promises, which detract from the overall positive sentiment.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 77 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Nov 2025.
| Month | Average | Reviews |
|---|---|---|
| Jan 25 | 4.8 | 4 |
| Feb 25 | 4.0 | 4 |
| Mar 25 | 4.4 | 5 |
| Apr 25 | 1.0 | 1 |
| May 25 | — | 0 |
| Jun 25 | — | 0 |
| Jul 25 | — | 0 |
| Aug 25 | 5.0 | 1 |
| Sep 25 | 1.0 | 1 |
| Oct 25 | 1.0 | 1 |
| Nov 25 | 4.7 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 77 most recent reviews.
“Very good company, managed to get a permanent position through them, very helpful staff, would highly recommend”
“While they acknowledged the error, the situation caused significant issues for me my Universal Credit was reduced bec...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Human Resources.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 77 |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 1,000 | |
| 2.5 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | +111% | 1,000 | |
| 3.9 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | −12% | 290 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 2.0 out of 5 (poor) | +34% | 214 |
Bottom line: Resolve Recruitment Services is #2 of 5 on overall rating in this group.
77 reviews of Resolve Recruitment Services. Filter by what matters to you.
I recently found a great new opportunity thanks to Jessica Yates at Resolve! She was really great throughout the whole process, very helpful and very responsive to any queries I had. I would highly recommend this company.
Jessica Yates was incredible throughout the whole process, providing me with regular updates and being there for me with answers and support for any of my questions. I couldn't recommend Resolve Recruitment enough. Jessica went above and beyond her role, making the process smooth and easy from beginning to end showcasing high level of professionalism in a friendly, polite and supporting manner.
One of the most trustworthy recruitment services I have had the privilege to use, One individual by the name of Jessica helped me every step of the way and kept a clear line of communication. I could not be more appreciative for her assistance through the process of job interviews and I would definitely recommend this company.
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A big thanks to Jessica for all her help and assistance with securing my new role. She was always on hand to answer any questions or reservations I had, going above and beyond to help. Jessica is friendly whilst remaining informative and knowledgeable about the process, would definitely recommend.
I recently worked with Jessica and she helped me find my new role. Jessica found my CV online and approached me for a position she was managing in Real Estate; which is the industry I was looking to break into. As she had a very good relationship with company, she was able to get me an interview with the company. Jessica was very helpful and I would highly recommend her as a great Recruiter.
I fully recommend the Resolve Recruitment services. They had helped me in finding a role in my field with such an ease. The process and communication with Jessica was clear, concise and professional.
I highly recommend Resolve Recruitment if you are looking for your next role! They Helped me finally find a role which was perfect for me and matched my skill set. Jessica was really helpful during the whole process and i can't thank her enough for all the guidance and advice offered to me during the recruitment process! The whole process felt much more personal and professional compared any other recruitment company I've spoken with! Thank you so much!
Happy with all of the information required to help secure my new role staff very helpful and their ability to go above and beyond is exceptional. High quality service
Great contact from first intro call to getting me a great job, exactly what I'm looking for. Jessica is very thorough at asking the right questions, very friendly and great communication from her and Jon. All the info to prep for my interview was invaluable and even some extra tips which helped me secure a great offer from the company I interviewed for. Fingers crossed this is my new career! Thanks again, you guys rock!
Fantastic personal service from Jessica. By far the best recruiter i have spoken to. Found me a great fitting role
Absolutely Excellent experience with Jessica in Resolve Recruitment Services. I have contacted and been contacted with so many recruiters, they are doing a great job, but Jessica extended her work to further success with little detailed work to show she cares the candidate as a person, more than just doing business. Professional and very heart warm, reliable. Although I missed the job opportunity, but full of appreciating in my heart to her and her client.
I had ongoing support during the entire process via email, phone calls, and even SMS. The recruiter was very professional and cared a great deal about my goals and the needs of the company I applied for. I recommend their services.
Resolve recruitment have the best staff available. They’re always ready to help and answer queries to the best of their ability and reflect a strong customer orientated business procedure. They respond quickly and effectively communicate to make sure all requirements are satisfied. Brilliant service.
Despite one or two staff members being Bristol Rovers supporters, I have found the Resolve staff to be extraordinarily decent people! I have been looking for work in the UK for nearly a year and whilst doing so, Resolve have kept the wolves from my door by giving me work and paying me well and promptly in comparison with other agencies. I'm sure that their jobs can be juggling acts at times but if I was an employer, I would have no hesitation in recommending them.
nice friendly always helpful if you have a problem kady naomi always sort it just down to earth girls a pleasure to deal with
Head and shoulders ahead of any other agency whom I have had dealings with. Jessica kept me informed at all times and worked hard to secure terms for me. Great service. Thank you.
I had a great exprenice with jessica No complaints at all easy process and i was fully infromed right along the way
Resolve Recruitment Services is a UK-based recruitment agency specializing in providing both temporary and permanent staffing solutions across various sectors, including driving, industrial, healthcare, and hospitality. With a combined experience of over 50 years, the company aims to connect businesses with qualified candidates, ensuring a tailored approach to meet each client's specific needs. The company's services cater to a diverse clientele, including businesses seeking to fill employment gaps and candidates looking for new job opportunities or career advancements. By operating offices in Bristol and Wigan, Resolve Recruitment Services serves clients nationwide, facilitating efficient and effective recruitment processes to support workforce requirements across multiple industries.
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