amazing service
amazing service. I have had the pleasure of working with Liam for the last 2 months in my place of work, hes been super supportive, made our lives alot easier and really knows his stuff. Thank you Liam for your continued support!
Rentokil Property Care
Reviews 997•
4.7
Vehicles & Transportation4.7
Excellent
997 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
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4.7
Excellent
997 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Rentokil Property Care is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
✨
Based on reviews, created with AISee what reviewers are saying
Staff who attended site were on it and…
Staff who attended site were on it and got the job done effeciently
The employee assigned to my job
The employee assigned to my job, Ben, was very informative friendly and well mannered man. He was happy to explain everything he was doing, how long it would take and how to help prevent the same issue from happening again in the future.
Unhelpful Customer Service
I called to schedule flea removal on a property. They said I must pay £120 for a survey, after which I could find out the prescribed treatment. No problem. I asked for a ballpark figure for treatment (I.e are we talking a c£200/£500/£1,000+) as I’ve never had this before. The agent on the phone refused to provide any guidance with very computer says no replies. I called for help & was made to feel as though they were waiting to rip me off after I’d been charged £120 for the privilege. I appreciate they need to do the job properly, and did not want corners cut, but to not even be able to discuss price and next steps until I’ve paid is totally unhelpful. Needless to say I sourced a local provider who could inspect, prescribe the treatment, and treat within one visit. I wouldn’t recommend this company because they behaved in a way that made me feel like a cashpoint.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.rentokil.co.uk
All reviews
997 total • Write a review
Showing 971 - 980 of 993 reviews
C
CBRE
US
Exceptional Service and Reliable Pest Control Solutions
We've been extremely pleased with the service from Rentokil. Their team is not only highly professional but also incredibly responsive, addressing any issues promptly and thoroughly. They’ve provided consistent and effective solutions tailored to our needs, which has overall helped us maintain a clean and pest-free environment. The technicians are knowledgeable and always take the time to explain their work, leaving us confident that we’re in good hands. Their commitment to proactive prevention and regular follow-ups has made a noticeable difference, giving us peace of mind. Highly recommend!
Date of experience: November 11, 2024
SS
Staff are very knowledgeable and…
Staff are very knowledgeable and helpful, always listen to what i need help with! Also helpful with preventitive measures and information on seasonal changes!
Date of experience: November 9, 2024
M
Mac
US
Kev is a top engineer
Kev is a top engineer, very knowledgeable and passionate about his work. Rentokil is a very reliable company and will have a solution to all problems. Since having kev on site, he's managed to eliminate all issues that have risen with minimal effect to company. He is very passionate and pays attention to detail & takes pride in his work Well recommended.
Date of experience: November 7, 2024
PO
Santa
Santa, is very efficient in her work, but also a very bubbly & friendly lady. 5* performance from her.
Date of experience: November 7, 2024
RF
Heath came promptly to…
Heath came promptly yesterday to survey the loft and discovered that it was not rats but squirrels. He was thorough and explained clearly that I would be contacted by Billy, someone who deals with squirrels. I haven't heard from Billy yet. Heath emailed me relevant photos and he was extremely pleasant.
Date of experience: November 6, 2024
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