amazing service
amazing service. I have had the pleasure of working with Liam for the last 2 months in my place of work, hes been super supportive, made our lives alot easier and really knows his stuff. Thank you Liam for your continued support!
Rentokil Property Care
Reviews 997•
4.7
Vehicles & Transportation4.7
Excellent
997 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
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Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
4.7
Excellent
997 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Rentokil Property Care is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
✨
Based on reviews, created with AISee what reviewers are saying
Staff who attended site were on it and…
Staff who attended site were on it and got the job done effeciently
The employee assigned to my job
The employee assigned to my job, Ben, was very informative friendly and well mannered man. He was happy to explain everything he was doing, how long it would take and how to help prevent the same issue from happening again in the future.
Unhelpful Customer Service
I called to schedule flea removal on a property. They said I must pay £120 for a survey, after which I could find out the prescribed treatment. No problem. I asked for a ballpark figure for treatment (I.e are we talking a c£200/£500/£1,000+) as I’ve never had this before. The agent on the phone refused to provide any guidance with very computer says no replies. I called for help & was made to feel as though they were waiting to rip me off after I’d been charged £120 for the privilege. I appreciate they need to do the job properly, and did not want corners cut, but to not even be able to discuss price and next steps until I’ve paid is totally unhelpful. Needless to say I sourced a local provider who could inspect, prescribe the treatment, and treat within one visit. I wouldn’t recommend this company because they behaved in a way that made me feel like a cashpoint.
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.rentokil.co.uk
All reviews
997 total • Write a review
Showing 981 - 990 of 993 reviews
HN
Great Service
Always friendly, professional and thorough. Comes in cheerful and doesn't disrupt the daily running of the business.
Date of experience: November 6, 2024
AF
Rob Milton was fantastic
Rob Milton was fantastic - he went over and above to help us with our rat problem. He really is an expert!
Date of experience: November 5, 2024
AL
Excellent service !!!
We had a rat in our kitchen, contacted Rentokil who responded immediately. The operator came out that same day and laid the traps. The peace of mind the operator gave us was brilliant, he was hugely knowledgably, kind and courteous. The rat was caught and the operator returned and removed the traps. Excellent service!!!
Date of experience: November 5, 2024
LP
Friendly & Professional Operative
Chris the Operative conducts himself in a professional and friendly manner.
Date of experience: November 5, 2024
W
Wendy
US
The Rentokil employee for my area is…
The Rentokil employee for my area is excellent. He has vast knowledge about the business and consistently gives good advice about rodent problems. He always contacts me to arrange an appointment at the 3 month stage. His van is always well stocked ready for every eventuality. Compared to some of the previous operatives who may have lasted a few months this one is very experienced and has a bank of knowledge of the subject matter.
Date of experience: November 4, 2024
Gm
Excellent knowledge and advice
Arrived on time, asked all the right questions and came up with a number of suggestions. Since his visit, the noises (possibly birds but may have been a squirrel/ rodents) have now disappeared, hopefully for good. Hence, not needing further investigation. We would have no hesitation in using Simon/Rentokil in the future and whole heartedly recommend him/them.
Date of experience: November 4, 2024
cl
I already have a contract with Rentokil…
I already have a contract with Rentokil for mice control and see Ade regularly. So, now my present experience which has been so traumatic has been made much easier by the continuity of Ade's visit.
Date of experience: November 4, 2024
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