amazing service
amazing service. I have had the pleasure of working with Liam for the last 2 months in my place of work, hes been super supportive, made our lives alot easier and really knows his stuff. Thank you Liam for your continued support!
Rentokil Property Care
Reviews 997•
4.7
Vehicles & Transportation4.7
Excellent
997 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
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4.7
Excellent
997 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Rentokil Property Care is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
✨
Based on reviews, created with AISee what reviewers are saying
Staff who attended site were on it and…
Staff who attended site were on it and got the job done effeciently
The employee assigned to my job
The employee assigned to my job, Ben, was very informative friendly and well mannered man. He was happy to explain everything he was doing, how long it would take and how to help prevent the same issue from happening again in the future.
Unhelpful Customer Service
I called to schedule flea removal on a property. They said I must pay £120 for a survey, after which I could find out the prescribed treatment. No problem. I asked for a ballpark figure for treatment (I.e are we talking a c£200/£500/£1,000+) as I’ve never had this before. The agent on the phone refused to provide any guidance with very computer says no replies. I called for help & was made to feel as though they were waiting to rip me off after I’d been charged £120 for the privilege. I appreciate they need to do the job properly, and did not want corners cut, but to not even be able to discuss price and next steps until I’ve paid is totally unhelpful. Needless to say I sourced a local provider who could inspect, prescribe the treatment, and treat within one visit. I wouldn’t recommend this company because they behaved in a way that made me feel like a cashpoint.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.rentokil.co.uk
All reviews
997 total • Write a review
Showing 961 - 970 of 993 reviews
LC
Michael is a credit to Rentokil he his…
Michael is a credit to Rentokil he his extremely professional in his approach and his service to the site is above and beyond
Date of experience: November 15, 2024
T
Tara
US
Excellent Job
The rats are gone. Jodie is great. She's very thorough. We're situated in a student area so the plan was twofold; killing off the infestation we had and then making small adjustments to our building to stop them getting in. Also having the peace of mind of being able to get a call out anytime if we heard anything or suspected the rats were back. The recommendations were small, easy to fix things to ensure the rats couldn't get back in. It's a great service.
Date of experience: November 15, 2024
C
CB
US
A very good experience
I feel we have established a good working relationship with Rentokil as a whole. Anything we need help with, even if its at short notice, they're always available to give us a helping hand. Very professional in how they operate. Jess, who visits our site frequently (HMP Bedford), is very helpful, attentive, and communicates really well and gets on with all our staff on site. Long may it continue
Date of experience: November 14, 2024
Ao
Brandon
In the space of a few weeks, Brandon has managed to locate our rodent problem, manage it and essentially eliminate it from inside the voids/drainage system. He is a very helpful pleasant young man who listened when we explained our problem, a problem we feel could have been dealt with long before now had the previous technician took us seriously.
Date of experience: November 14, 2024
ja
First class service from the team
First class service from the team, from Johnny doing the detailed survey with clear pricing. Work started on the date at the allotted time with two excellent employees whom were courteous at all times. The work was compleated by the plaster again excellent workmanship. My experience was one off overall satisfaction with this company.
Date of experience: November 13, 2024
DS
A very happy customer
I had extensive work done to eradicate dry rot and was extremely impressed with the efficiency, standard of work and helpfulness of the workmen. With special thanks to Robbie and Eamon, Raymond and John for all their help and care. Denise Smyth
Date of experience: November 13, 2024
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