amazing service
amazing service. I have had the pleasure of working with Liam for the last 2 months in my place of work, hes been super supportive, made our lives alot easier and really knows his stuff. Thank you Liam for your continued support!
Rentokil Property Care
Reviews 997•
4.7
Vehicles & Transportation4.7
Excellent
997 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
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4.7
Excellent
997 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Rentokil Property Care is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
✨
Based on reviews, created with AISee what reviewers are saying
Staff who attended site were on it and…
Staff who attended site were on it and got the job done effeciently
The employee assigned to my job
The employee assigned to my job, Ben, was very informative friendly and well mannered man. He was happy to explain everything he was doing, how long it would take and how to help prevent the same issue from happening again in the future.
Unhelpful Customer Service
I called to schedule flea removal on a property. They said I must pay £120 for a survey, after which I could find out the prescribed treatment. No problem. I asked for a ballpark figure for treatment (I.e are we talking a c£200/£500/£1,000+) as I’ve never had this before. The agent on the phone refused to provide any guidance with very computer says no replies. I called for help & was made to feel as though they were waiting to rip me off after I’d been charged £120 for the privilege. I appreciate they need to do the job properly, and did not want corners cut, but to not even be able to discuss price and next steps until I’ve paid is totally unhelpful. Needless to say I sourced a local provider who could inspect, prescribe the treatment, and treat within one visit. I wouldn’t recommend this company because they behaved in a way that made me feel like a cashpoint.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.rentokil.co.uk
All reviews
997 total • Write a review
Showing 951 - 960 of 993 reviews
CD
Could not say anything bad as all was…
Could not say anything bad as all was very good. Very helpful. Very happy.
Date of experience: November 20, 2024
A
Alison
US
Excellent service once again
I manage FM for a site which in the past has been plagued with rodent issues. William Fisher our Rentokil technician is attentive, efficient and I have seen his confidence and knowledge base grow. My client is very happy with the work Will does, the complaints regarding pests on site have ceased and they can see that he works hard to ensure everything is kept under control, raising valid recommendations for works to be completed to prevent further infestations. He is such a polite well mannered young man, always respectful and a pleasure to have around. Thanks Rentokil and Will for making my life easier as the FM managing a challenging environment.
Date of experience: November 19, 2024
A
Alex
US
Rentokill
All our Rentokill technicians have always been friendly and gone above and beyond to look after us, Niall has recently taken over the care of our premises and is no exception. We've continued to recieve great service and although we've had quite a few problems with pests last year and earlier this year thanks to rentokill on our last few routine check ins we've been pest free!
Date of experience: November 18, 2024
CB
Big up to Mathew for a great experience with rentokill
A huge thank you to Mathew who helped us out with the situation we had at home. He was friendly, knowledgeable and so helpful. I couldn’t recommend him enough! :)
Date of experience: November 16, 2024
RV
Quedaron en venir a las 12.30 del…
Quedaron en venir a las 12.30 del jueves Una Srta llamada Fani que visitaba a personas del maresme Puedo estar esperando Pero me pregunto , sino puedes lo puedes decir . A la fecha de hoy no responde después de llamarla un montón de veces y da la llamada , esta en línea y no lo coge. Poca seria !!!
Date of experience: November 16, 2024
AF
Nicholas provided an amazing service
Nicholas provided an amazing service. He was friendly polite and helpful, he managed to explain things so well and get to the root source of the issue we had been experiencing. Nothing was too much trouble for him. Highly recommended
Date of experience: November 15, 2024
ED
Did a great job
The pest control agent arrived on time and was very thorough with checking my property. The pests have now gone so I am very pleased with the result of the Rentokil Pest Control visit.
Date of experience: November 15, 2024
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