amazing service
amazing service. I have had the pleasure of working with Liam for the last 2 months in my place of work, hes been super supportive, made our lives alot easier and really knows his stuff. Thank you Liam for your continued support!
Rentokil Property Care
Reviews 997•
4.7
Vehicles & Transportation4.7
Excellent
997 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
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Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
4.7
Excellent
997 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Rentokil Property Care is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
✨
Based on reviews, created with AISee what reviewers are saying
Staff who attended site were on it and…
Staff who attended site were on it and got the job done effeciently
The employee assigned to my job
The employee assigned to my job, Ben, was very informative friendly and well mannered man. He was happy to explain everything he was doing, how long it would take and how to help prevent the same issue from happening again in the future.
Unhelpful Customer Service
I called to schedule flea removal on a property. They said I must pay £120 for a survey, after which I could find out the prescribed treatment. No problem. I asked for a ballpark figure for treatment (I.e are we talking a c£200/£500/£1,000+) as I’ve never had this before. The agent on the phone refused to provide any guidance with very computer says no replies. I called for help & was made to feel as though they were waiting to rip me off after I’d been charged £120 for the privilege. I appreciate they need to do the job properly, and did not want corners cut, but to not even be able to discuss price and next steps until I’ve paid is totally unhelpful. Needless to say I sourced a local provider who could inspect, prescribe the treatment, and treat within one visit. I wouldn’t recommend this company because they behaved in a way that made me feel like a cashpoint.
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.rentokil.co.uk
All reviews
997 total • Write a review
Showing 941 - 950 of 993 reviews
MS
Excellent Service.
From our initial telephone call, our problem has been dealt with efficiently and promptly. Our designated technican has been very helpful. We would certainly recommend Rentokil.
Date of experience: November 22, 2024
J
Jamie
US
Excellent service once again
Excellent service once again, Nothing is ever too much for our technician Bradley Pearce, He is very friendly and approachable. He always plans visits in advance, he is very knowledgeable and offers the right solution for any problems that we have ever had. Highly Recommended.
Date of experience: November 22, 2024
GD
Excellent service by Riley always…
Excellent service by Riley always friendly helpful and professional.
Date of experience: November 22, 2024
LB
He was very good at explaining what had…
He was very good at explaining what had to be done to eradicate the problem also regarding the fact that i had dogs and cats. I would not hesitate to call you back in if the problem arises again and would recommend you to anybody else who might in the future have unwelcome guests on or in their property.
Date of experience: November 22, 2024
Gs
Bird control activities are going well…
Bird control activities are going well on our site. With few birds seen on each visit.
Date of experience: November 21, 2024
BE
Was good
Was good. The main person that came to my house was great, but Didn't like the suryer though.
Date of experience: November 20, 2024
DW
I have asked for a refund for missed…
I have asked for a refund for missed visits but "Head Office" are ignoring it. I am not Rentokil's quality manager, if you miss the visits then refund the money.
Date of experience: November 20, 2024
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