amazing service
amazing service. I have had the pleasure of working with Liam for the last 2 months in my place of work, hes been super supportive, made our lives alot easier and really knows his stuff. Thank you Liam for your continued support!
Rentokil Property Care
Reviews 997•
4.7
Vehicles & Transportation4.7
Excellent
997 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
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4.7
Excellent
997 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Rentokil Property Care is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
Staff who attended site were on it and…
Staff who attended site were on it and got the job done effeciently
The employee assigned to my job
The employee assigned to my job, Ben, was very informative friendly and well mannered man. He was happy to explain everything he was doing, how long it would take and how to help prevent the same issue from happening again in the future.
Unhelpful Customer Service
I called to schedule flea removal on a property. They said I must pay £120 for a survey, after which I could find out the prescribed treatment. No problem. I asked for a ballpark figure for treatment (I.e are we talking a c£200/£500/£1,000+) as I’ve never had this before. The agent on the phone refused to provide any guidance with very computer says no replies. I called for help & was made to feel as though they were waiting to rip me off after I’d been charged £120 for the privilege. I appreciate they need to do the job properly, and did not want corners cut, but to not even be able to discuss price and next steps until I’ve paid is totally unhelpful. Needless to say I sourced a local provider who could inspect, prescribe the treatment, and treat within one visit. I wouldn’t recommend this company because they behaved in a way that made me feel like a cashpoint.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.rentokil.co.uk
All reviews
997 total • Write a review
Showing 931 - 940 of 993 reviews
CM
Les from Rentokil
Les who attended all our visits was very helpful. He phoned prior to each visit with an eta and if running late would advise new time. He explained what he was going to do and expected outcome. All in all he made the experience less stressful than expected.
Date of experience: November 27, 2024
MH
100% professional service
Rentokil provided us with a first class service for pest control. 3 visits, all documented and all aspects very clearly and correctly explained. Reassuring for them to have our back.
Date of experience: November 26, 2024
CK
Great service
Good communicated with Field Biologist, talked us through each action raised as well as any other points from the visit.
Date of experience: November 26, 2024
S
Sammy
US
Everyone in the team was so helpful…
Everyone in the team was so helpful with an infestiation of flies at my apartment block. In particular, Billy was so kind and respectful to my home and worked so hard to not only clear up the issues but also leave me with a plan as to how to prevent and overcome next season if the issue persists. Everything was explained so well and in all the detail I needed. Thanks Billy
Date of experience: November 26, 2024
GD
Excellent service
Your representative Mcauly is a credit to your organisation. I cannot praise him highly enough. Caring and professional in equal measure!
Date of experience: November 26, 2024
R
RON
US
Excellent Service!
Rentokil really look after your business. They check every single thing to ensure everything is in order and even sometimes there are recommendation they follow it up on the next visit to ensure that there are no recurring problems. Also, I just want to especially mention Lee Woodward who's been looking after our shop for many years now, he is an asset to your company I must say!
Date of experience: November 25, 2024
Nb
Great service from Dan .
Great service from Dan attentive and finding solutions to any problem that arises .
Date of experience: November 25, 2024
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