amazing service
amazing service. I have had the pleasure of working with Liam for the last 2 months in my place of work, hes been super supportive, made our lives alot easier and really knows his stuff. Thank you Liam for your continued support!
Rentokil Property Care
Reviews 997•
4.7
Vehicles & Transportation4.7
Excellent
997 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
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Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
4.7
Excellent
997 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Rentokil Property Care is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
✨
Based on reviews, created with AISee what reviewers are saying
Staff who attended site were on it and…
Staff who attended site were on it and got the job done effeciently
The employee assigned to my job
The employee assigned to my job, Ben, was very informative friendly and well mannered man. He was happy to explain everything he was doing, how long it would take and how to help prevent the same issue from happening again in the future.
Unhelpful Customer Service
I called to schedule flea removal on a property. They said I must pay £120 for a survey, after which I could find out the prescribed treatment. No problem. I asked for a ballpark figure for treatment (I.e are we talking a c£200/£500/£1,000+) as I’ve never had this before. The agent on the phone refused to provide any guidance with very computer says no replies. I called for help & was made to feel as though they were waiting to rip me off after I’d been charged £120 for the privilege. I appreciate they need to do the job properly, and did not want corners cut, but to not even be able to discuss price and next steps until I’ve paid is totally unhelpful. Needless to say I sourced a local provider who could inspect, prescribe the treatment, and treat within one visit. I wouldn’t recommend this company because they behaved in a way that made me feel like a cashpoint.
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.rentokil.co.uk
All reviews
997 total • Write a review
Showing 911 - 920 of 993 reviews
LA
Very professional technicians
Very professional technicians. Offer most effective solutions and deliver results quickly.
Date of experience: December 1, 2024
A
Alisa
US
Nick was absolutely brilliant
Nick was absolutely brilliant. He was extremely knowledgeable and explained everything he was doing and why. He went above and beyond to ensure that the issue was dealt with and wasn't satisfied until he was sure he had done absolutely everything to prevent it from recurring. Top job. Thanks Nick!
Date of experience: December 1, 2024
Cs
Macaulay came to my house he was well…
Macaulay came to my house he was well mannered completed work in a professional manner He was polite and constructive and set me up for a follow up appointment
Date of experience: December 1, 2024
W/
Kind and helpful
Kind and helpful. Always give a solution in every issue occurs every visit.
Date of experience: November 30, 2024
E
ESW
US
Excellent service from Max Alvers
Just had last routine visit of the year. Excellent service from Max Alvers throughout 2024. Always on time, courteous, respectful, patient, keeps me fully informed of what he's doing and gives helpful advice on how to stay rodent free. I cannot fault his professionalism and approach to work.
Date of experience: November 30, 2024
WN
Scott D
Scott D. was great as he kept me informed when he was arriving and conducted himself in a very professional manner but more importantly he was able to get rid of my pesky pests. Thank you so much.
Date of experience: November 29, 2024
M
Maria
US
I feel robbed
I feel like an idiot. Being my first time dealing with mice, I assumed I was going for a very standard tried and tested treatment with a reputable company, but after I paid almost £600 (!!!) for 3 visits, I discovered that mice rarely fall for the traps, and meanwhile all Rentokil "experts" did was put a couple more traps each time. I can say that after over a month and with £600 less in my pocket, we have more mice than ever. Don't waste your money!
Date of experience: November 29, 2024
DT
Rentokil were very informative and…
Rentokil were very informative and thorough. The guy knew his stuff and did a great job and sorted the problem, quickly and efficiently.
Date of experience: November 28, 2024
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