amazing service
amazing service. I have had the pleasure of working with Liam for the last 2 months in my place of work, hes been super supportive, made our lives alot easier and really knows his stuff. Thank you Liam for your continued support!
Rentokil Property Care
Reviews 997•
4.7
Vehicles & Transportation4.7
Excellent
997 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
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Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
4.7
Excellent
997 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Rentokil Property Care is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
✨
Based on reviews, created with AISee what reviewers are saying
Staff who attended site were on it and…
Staff who attended site were on it and got the job done effeciently
The employee assigned to my job
The employee assigned to my job, Ben, was very informative friendly and well mannered man. He was happy to explain everything he was doing, how long it would take and how to help prevent the same issue from happening again in the future.
Unhelpful Customer Service
I called to schedule flea removal on a property. They said I must pay £120 for a survey, after which I could find out the prescribed treatment. No problem. I asked for a ballpark figure for treatment (I.e are we talking a c£200/£500/£1,000+) as I’ve never had this before. The agent on the phone refused to provide any guidance with very computer says no replies. I called for help & was made to feel as though they were waiting to rip me off after I’d been charged £120 for the privilege. I appreciate they need to do the job properly, and did not want corners cut, but to not even be able to discuss price and next steps until I’ve paid is totally unhelpful. Needless to say I sourced a local provider who could inspect, prescribe the treatment, and treat within one visit. I wouldn’t recommend this company because they behaved in a way that made me feel like a cashpoint.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.rentokil.co.uk
All reviews
997 total • Write a review
Showing 901 - 910 of 993 reviews
AW
Andy the genius! …
Andy came round and was so helpful and understanding.. thoroughly professional but also very friendly. Did a thorough inspection and found the problem straight away and got to work immediately.. brilliant at what he does in every way. His knowledge is deep and genuinely fascinating. A really great lad and total credit to your company.
Date of experience: December 4, 2024
JC
STACIE THE TECHNICIAN WAS FRIENDLY
STACIE THE TECHNICIAN WAS FRIENDLY, EFFICIENT AND HARD WORKING. HIGHLY RECOMMENDED
Date of experience: December 4, 2024
CJ
Staffing and customer service problems.
Staffing and customer service problems. The actually work they carry out on site visits is fine- the problem is that they do not appear to be able to retain staff or appear to treat their staff well and so whenever I have a site visit booked no one turns up and no one lets me know. I then have to chase until a temporary staff member turns up. Customer service is amateur.
Date of experience: December 4, 2024
NB
Very informative
Very informative and carried out the work as needed and suggested other measures that could help. Our key person Joseph Clack is very detailed in his explanations of what rodent activity we have and what the best course of actions are.
Date of experience: December 3, 2024
KO
Vicky, the Rentokil technician.
Vicky, our Rentokil technician, has visited several times and has been most helpful to us. She is always so pleasant and professional.
Date of experience: December 2, 2024
DP
Very thorough on checking traps and…
Very thorough on checking traps and ensures all is well in the kitchen to continue to operate , very polite
Date of experience: December 2, 2024
GC
Rentokill
I was visited by a young man called Sebastian Anderson he was very polite told me what he was going to be checking and asked me if I had any questions he was very professional in his job .
Date of experience: December 2, 2024
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