amazing service
amazing service. I have had the pleasure of working with Liam for the last 2 months in my place of work, hes been super supportive, made our lives alot easier and really knows his stuff. Thank you Liam for your continued support!
Rentokil Property Care
Reviews 997•
4.7
Vehicles & Transportation4.7
Excellent
997 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
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4.7
Excellent
997 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Rentokil Property Care is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
Staff who attended site were on it and…
Staff who attended site were on it and got the job done effeciently
The employee assigned to my job
The employee assigned to my job, Ben, was very informative friendly and well mannered man. He was happy to explain everything he was doing, how long it would take and how to help prevent the same issue from happening again in the future.
Unhelpful Customer Service
I called to schedule flea removal on a property. They said I must pay £120 for a survey, after which I could find out the prescribed treatment. No problem. I asked for a ballpark figure for treatment (I.e are we talking a c£200/£500/£1,000+) as I’ve never had this before. The agent on the phone refused to provide any guidance with very computer says no replies. I called for help & was made to feel as though they were waiting to rip me off after I’d been charged £120 for the privilege. I appreciate they need to do the job properly, and did not want corners cut, but to not even be able to discuss price and next steps until I’ve paid is totally unhelpful. Needless to say I sourced a local provider who could inspect, prescribe the treatment, and treat within one visit. I wouldn’t recommend this company because they behaved in a way that made me feel like a cashpoint.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.rentokil.co.uk
All reviews
997 total • Write a review
Showing 871 - 880 of 993 reviews
E
Extremely High Staff Turnover
We have no complaints about the actual pest control. However, there is such a high staff turnover that we have to waste an awful lot of time showing new operatives around our premises. The administration side of the business is also problematic with appointments often not kept.
Date of experience: December 12, 2024
R
Richard
US
Beth is highly rated by us!!
Beth our constant is fantastic she has gone above and beyond for us and she is very knowledgeable in terms of slugs, mice and rats. I am ever so grateful to have her. She is far superior to anyone you have sent previously. Happy Holidays! Pia 6 Selwood Terrace
Date of experience: December 12, 2024
c
customer
US
From initial call requesting help with…
From initial call requesting help with rodent issue in upstairs bathroom, all staff I have come into contact with have been quick to respond, very knowledgeable and helpful. Lyndy is currently attending weekly to monitor and assess situation. She is our little 'star'.
Date of experience: December 12, 2024
nr
Terrible service they are living off…
Terrible service they are living off the reputation of the name. Very poof service and very expensive... AVOID!!
Date of experience: December 12, 2024
S
Stella
US
Kitchen inspection
We have the same person every time which is great, don't have to keep showing different people where to go. Santa is wonderful, polite, does a thorough job and explains what she is doing really well. She is also on the end of the phone if ever you do have a problem. Would 100% recommend.
Date of experience: December 12, 2024
DC
Waited for them to respond all day only to ring and be told they missed my online submission but didn’t do 1mouse calls. If they had answered I would have been able to get someone else today
Waited for them to respond
Date of experience: December 11, 2024
MS
Tej and Dean are very professional
Tej and Dean are very professional , helpful and friendly
Date of experience: December 11, 2024
LP
Great Staff
Great Staff, and great service.
Date of experience: December 11, 2024
DC
Rentokil Best Pest Control Company
It is not the first time I work with Rentokil as my Pest Control Contractor and their service and experience, dedication, support, team and handwork, speaks for itself. I am very glad with the service provided over the last few months as I now have visibility of what is happening throughout the sites and I can have a clear idea of the site visits and reports.
Date of experience: December 11, 2024
SS
First rate service.
We receive a fantastic service from your technician, Santa Maria. Her dedication and work ethic is to be commended. She even brought in a Christmas card and homemade muffins on her last visit(10.12.24)
Date of experience: December 11, 2024
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