amazing service
amazing service. I have had the pleasure of working with Liam for the last 2 months in my place of work, hes been super supportive, made our lives alot easier and really knows his stuff. Thank you Liam for your continued support!
Rentokil Property Care
Reviews 997•
4.7
Vehicles & Transportation4.7
Excellent
997 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
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4.7
Excellent
997 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Rentokil Property Care is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
✨
Based on reviews, created with AISee what reviewers are saying
Staff who attended site were on it and…
Staff who attended site were on it and got the job done effeciently
The employee assigned to my job
The employee assigned to my job, Ben, was very informative friendly and well mannered man. He was happy to explain everything he was doing, how long it would take and how to help prevent the same issue from happening again in the future.
Unhelpful Customer Service
I called to schedule flea removal on a property. They said I must pay £120 for a survey, after which I could find out the prescribed treatment. No problem. I asked for a ballpark figure for treatment (I.e are we talking a c£200/£500/£1,000+) as I’ve never had this before. The agent on the phone refused to provide any guidance with very computer says no replies. I called for help & was made to feel as though they were waiting to rip me off after I’d been charged £120 for the privilege. I appreciate they need to do the job properly, and did not want corners cut, but to not even be able to discuss price and next steps until I’ve paid is totally unhelpful. Needless to say I sourced a local provider who could inspect, prescribe the treatment, and treat within one visit. I wouldn’t recommend this company because they behaved in a way that made me feel like a cashpoint.
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.rentokil.co.uk
All reviews
997 total • Write a review
Showing 861 - 870 of 993 reviews
RB
Excellent
Excellent, can't fault anything. Person who visited was punctual, professional and friendly, all good.
Date of experience: December 16, 2024
CH
Great customer service.
I was contracted by the Rentokil operator, Jaye Williams who arranged the series of visits. Jaye explained the need for three visits and put me at ease immediately. She took time to listen to my concerns, offered sensible advice and information and left me confident in the approach taken. A professional and reassuring approach all round.
Date of experience: December 16, 2024
MJ
Efficient friendly service,very…
Efficient friendly service,very respectful when checking inside building.
Date of experience: December 16, 2024
BK
Jodie it’s so nice person she make feel…
Jodie it’s so nice person she make feel comfortable me and my staff always friendly make us smile and feel good :) She do perfect her job we are very happy always to see her here , I hope you gonna found more people like her ❤️ Thank you ☺️ Brigita
Date of experience: December 14, 2024
SQ
Great service
Andrew is always so thorough with his checks. He gives us good advice and ways to prevent pests. Happy with our service we received.
Date of experience: December 14, 2024
AB
Experienced Technician put us at ease with a friendly and professional service.
Ian Myers certainly knows his stuff and we are very happy with his friendly attitude which put us at ease.
Date of experience: December 13, 2024
LL
The Site Hawker (Pete)
The Hawker (Pete) is very informative and keeps us updated face to face on the site activity and tasks completed. Pete follows up with detailed guidance and recommendations for best practices in reducing potential nesting.
Date of experience: December 13, 2024
Nt
Site pest control
Good honist review of our site and no unessasary actions. All cariied out with minimum of fuss or distruption to the site.
Date of experience: December 13, 2024
RK
The technician was very professional…
The technician was very professional and knowledgeable,his skill enabled a very quick resolution to our rodent problem.
Date of experience: December 12, 2024
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