amazing service
amazing service. I have had the pleasure of working with Liam for the last 2 months in my place of work, hes been super supportive, made our lives alot easier and really knows his stuff. Thank you Liam for your continued support!
Rentokil Property Care
Reviews 997•
4.7
Vehicles & Transportation4.7
Excellent
997 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
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Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
4.7
Excellent
997 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Rentokil Property Care is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
✨
Based on reviews, created with AISee what reviewers are saying
Staff who attended site were on it and…
Staff who attended site were on it and got the job done effeciently
The employee assigned to my job
The employee assigned to my job, Ben, was very informative friendly and well mannered man. He was happy to explain everything he was doing, how long it would take and how to help prevent the same issue from happening again in the future.
Unhelpful Customer Service
I called to schedule flea removal on a property. They said I must pay £120 for a survey, after which I could find out the prescribed treatment. No problem. I asked for a ballpark figure for treatment (I.e are we talking a c£200/£500/£1,000+) as I’ve never had this before. The agent on the phone refused to provide any guidance with very computer says no replies. I called for help & was made to feel as though they were waiting to rip me off after I’d been charged £120 for the privilege. I appreciate they need to do the job properly, and did not want corners cut, but to not even be able to discuss price and next steps until I’ve paid is totally unhelpful. Needless to say I sourced a local provider who could inspect, prescribe the treatment, and treat within one visit. I wouldn’t recommend this company because they behaved in a way that made me feel like a cashpoint.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.rentokil.co.uk
All reviews
997 total • Write a review
Showing 851 - 860 of 993 reviews
CG
Good at the job
Mark always phones before coming to ensure that I know what time he is due for the visit. He checks the site over has he does his site visit.
Date of experience: December 18, 2024
SP
The Rentokil contract provides a good…
The Rentokil contract provides a good level service and ongoing support delivered by a very knowledgeable, reliable, and helpful team. The agreed routine inspection schedule is adhered to and requests for any additional ad-hock inspections are promptly respond to. Potential pest activity and pest proofing problems are quickly identified, and corrective action is agreed and implemented in a timely manner to ensure there is no risk to products. Inspection findings are effectively communicated and further support and advise is provided when needed.
Date of experience: December 18, 2024
PF
Great service always there when we need…
Great service always there when we need them.
Date of experience: December 18, 2024
R
Ricky
US
Very happy with Chris’s service.
Very happy with the service that Chris provided. Not only did he fully address the rodent problem that was the cause of the call-out, with no recurrence, he also identified and addressed the presence of a wasps’ nest. Furthermore, he was very personable and responsive.
Date of experience: December 17, 2024
PD
After John retiring
After John retiring, we were worried service would drop. Bradley has shown the same commitment and friendliness and has maintained your very high standards
Date of experience: December 17, 2024
AH
Professional
Professional, courteous and friendly. Amar and Brandon identified and sorted out the infestation of cluster flies in my attic within a couple of days of first contact. Totally satisfied.
Date of experience: December 17, 2024
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