amazing service
amazing service. I have had the pleasure of working with Liam for the last 2 months in my place of work, hes been super supportive, made our lives alot easier and really knows his stuff. Thank you Liam for your continued support!
Rentokil Property Care
Reviews 997•
4.7
Vehicles & Transportation4.7
Excellent
997 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
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Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
4.7
Excellent
997 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Rentokil Property Care is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
✨
Based on reviews, created with AISee what reviewers are saying
Staff who attended site were on it and…
Staff who attended site were on it and got the job done effeciently
The employee assigned to my job
The employee assigned to my job, Ben, was very informative friendly and well mannered man. He was happy to explain everything he was doing, how long it would take and how to help prevent the same issue from happening again in the future.
Unhelpful Customer Service
I called to schedule flea removal on a property. They said I must pay £120 for a survey, after which I could find out the prescribed treatment. No problem. I asked for a ballpark figure for treatment (I.e are we talking a c£200/£500/£1,000+) as I’ve never had this before. The agent on the phone refused to provide any guidance with very computer says no replies. I called for help & was made to feel as though they were waiting to rip me off after I’d been charged £120 for the privilege. I appreciate they need to do the job properly, and did not want corners cut, but to not even be able to discuss price and next steps until I’ve paid is totally unhelpful. Needless to say I sourced a local provider who could inspect, prescribe the treatment, and treat within one visit. I wouldn’t recommend this company because they behaved in a way that made me feel like a cashpoint.
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.rentokil.co.uk
All reviews
997 total • Write a review
Showing 841 - 850 of 993 reviews
MG
Professional friendly effective service
Fast, easy and experienced professional service. Used this company to eradicate fleas from my parents’ property. Their technician Rhyan was five star ⭐ ⭐️⭐️⭐️⭐️ himself! He explained how to break the cycle of flea life, what to do, what not to do. This guy really did know what his job was about. He was so patient with me getting my dad out the property. He has dementia. Rhyan explained to him why he had to leave for a few hours. Dad clearly was impressed and we were able to leave. He did the same on the last visit. So thank you Rhyan you are so professional and caring, a credit to your team in Birmingham and we wish you a very happy future! We would highly recommend Rentokil to anyone who requires pest control
Date of experience: December 20, 2024
JS
Danny the pest guy
Danny was great, super helpful, gave us all the information and was a very pleasant start to our day
Date of experience: December 20, 2024
JD
Trustworthy
It was valuable to have email and phone contact with the surveyor, Joe and Stuart the technician. They were always courteous and gave clear information.
Date of experience: December 19, 2024
FH
Professional, informative Rentokil worker
Wayne is always very informative, professional and easy to contact. He completes all visits promptly including follow up visits and will always check to see if we are happy with the visit. Highly recommend
Date of experience: December 18, 2024
KM
Luke was very freindly and extremley…
Luke was very freindly and extremley helpful.
Date of experience: December 18, 2024
DS
Diane S
US
Excellent service
I can’t thank the young man who came to my property enough in helping to eliminate the rodent problem under the house, in the loft and in the garden. He went above and beyond. He ensured over several visits that there was no further evidence of infestation and also gave me advice on what to do to discourage rodents. He even ensured that the disturbed loft insulation was replaced.
Date of experience: December 18, 2024
GV
Rentokil managed to make our building…
Rentokil managed to make our building pest free, Jaber is a great guy and very friendly, always a pleasure when he is at site. Please don't change him.
Date of experience: December 18, 2024
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