Review summary

Rentokil Property Care is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

G
amazing service

amazing service. I have had the pleasure of working with Liam for the last 2 months in my place of work, hes been super supportive, made our lives alot easier and really knows his stuff. Thank you Liam for your continued support!

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A
Staff who attended site were on it and…

Staff who attended site were on it and got the job done effeciently

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The employee assigned to my job

The employee assigned to my job, Ben, was very informative friendly and well mannered man. He was happy to explain everything he was doing, how long it would take and how to help prevent the same issue from happening again in the future.

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Unhelpful Customer Service

I called to schedule flea removal on a property. They said I must pay £120 for a survey, after which I could find out the prescribed treatment. No problem. I asked for a ballpark figure for treatment (I.e are we talking a c£200/£500/£1,000+) as I’ve never had this before. The agent on the phone refused to provide any guidance with very computer says no replies. I called for help & was made to feel as though they were waiting to rip me off after I’d been charged £120 for the privilege. I appreciate they need to do the job properly, and did not want corners cut, but to not even be able to discuss price and next steps until I’ve paid is totally unhelpful. Needless to say I sourced a local provider who could inspect, prescribe the treatment, and treat within one visit. I wouldn’t recommend this company because they behaved in a way that made me feel like a cashpoint.

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Company details

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All reviews

997 total • Write a review

Showing 801 - 810 of 993 reviews
MA

Best Technician ever!

Elizabeth Pennington has been on our site several times now and is a fantastic technician, she explains everything in plain English and is a credit to your company!

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B

Excellent service thank you!

He was on time, knowledgeable, respectful, helpful and professional. I am Very impressed. Thank you.

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Ah

Excellent prompt service.

Excellent prompt service.

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As

Always very friendly and helpful

Always very friendly and helpful, cannot fault the service at all.

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Mw

Very pleased with Mark Ward's approach…

Very pleased with Mark Ward's approach and attitude to his work.

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A

Highly Recommend!

Riley and Reece from Rentokil went above and beyond to help us through a challenging time. Their knowledge and expertise was invaluable and they reassured us that they could solve the problem, which they did and kept us fully updated throughout the process. Highly recommend.

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RG

Operation Squirrel

The gentleman that was catching the squirrels, was very friendly, professional and nothing was too much bother for him. Please pass on our thanks to him.

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D

Helpful

Very helpful

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S-

Chris my Technician is always willing…

Chris my Technician is always willing go the extra mile to help and ensure that the site is well looked after. Always good communication - Thank you

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HM

Great service from Andy

Great service from Andy

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