Review summary

Rentokil Property Care is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

G
amazing service

amazing service. I have had the pleasure of working with Liam for the last 2 months in my place of work, hes been super supportive, made our lives alot easier and really knows his stuff. Thank you Liam for your continued support!

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A
Staff who attended site were on it and…

Staff who attended site were on it and got the job done effeciently

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The employee assigned to my job

The employee assigned to my job, Ben, was very informative friendly and well mannered man. He was happy to explain everything he was doing, how long it would take and how to help prevent the same issue from happening again in the future.

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Unhelpful Customer Service

I called to schedule flea removal on a property. They said I must pay £120 for a survey, after which I could find out the prescribed treatment. No problem. I asked for a ballpark figure for treatment (I.e are we talking a c£200/£500/£1,000+) as I’ve never had this before. The agent on the phone refused to provide any guidance with very computer says no replies. I called for help & was made to feel as though they were waiting to rip me off after I’d been charged £120 for the privilege. I appreciate they need to do the job properly, and did not want corners cut, but to not even be able to discuss price and next steps until I’ve paid is totally unhelpful. Needless to say I sourced a local provider who could inspect, prescribe the treatment, and treat within one visit. I wouldn’t recommend this company because they behaved in a way that made me feel like a cashpoint.

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Company details

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All reviews

997 total • Write a review

Showing 791 - 800 of 993 reviews
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Pest control.

Excellent service. Have no hesitation in recommending. Punctual. Pleasant and a great follow up.

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MC

representative of the firm who…Francesco

Current representative of the firm who checked our house was thorough, helpful and very pleasant to deal with.

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L

Jake is very informative and a pleasure…

Jake is very informative and a pleasure to work with. Very polite, friendly and knowledgeable.

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Dd

Great service by William

Great service by William, offers suggestions to improve protection against rodents and answer any questions if needed.

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r

Very Professional

Willing to listen and deal with our concerns. Carrying out their monthly visits on time and in an orderly manner. Overall very professional in their duties

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Ia

Regular controls really helps to keep it free

Regular controls really helps our venue. Francesco is always into details and doing his best to keep the venue out of any mouses.

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D

Andrew is a credit to his company

Andrew is a credit to his company, always goes above and beyond to help.

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R

Our technician was excellent

Our technician was excellent

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Ha

Great service no complaints at all

Great service no complaints at all

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BP

Courteous and helpful experts

Despite a difficult and upsetting experience, Rentokil staff were prompt to respond, explanatory in detail and courteous and helpful at every visit. Friendly and sympathetic. Total treatment period one month from mid-December. We are both of some considerable age, so the work we had to do to prepare and during the treatment period was very exhausting and stressful, but the staff were as helpful and sympathetic as they could be, so we were grateful for their expertise. We trust the treatment will prove to be long-term effective.

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