amazing service
amazing service. I have had the pleasure of working with Liam for the last 2 months in my place of work, hes been super supportive, made our lives alot easier and really knows his stuff. Thank you Liam for your continued support!
Rentokil Property Care
Reviews 997•
4.7
Vehicles & Transportation4.7
Excellent
997 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
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Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
4.7
Excellent
997 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Rentokil Property Care is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
✨
Based on reviews, created with AISee what reviewers are saying
Staff who attended site were on it and…
Staff who attended site were on it and got the job done effeciently
The employee assigned to my job
The employee assigned to my job, Ben, was very informative friendly and well mannered man. He was happy to explain everything he was doing, how long it would take and how to help prevent the same issue from happening again in the future.
Unhelpful Customer Service
I called to schedule flea removal on a property. They said I must pay £120 for a survey, after which I could find out the prescribed treatment. No problem. I asked for a ballpark figure for treatment (I.e are we talking a c£200/£500/£1,000+) as I’ve never had this before. The agent on the phone refused to provide any guidance with very computer says no replies. I called for help & was made to feel as though they were waiting to rip me off after I’d been charged £120 for the privilege. I appreciate they need to do the job properly, and did not want corners cut, but to not even be able to discuss price and next steps until I’ve paid is totally unhelpful. Needless to say I sourced a local provider who could inspect, prescribe the treatment, and treat within one visit. I wouldn’t recommend this company because they behaved in a way that made me feel like a cashpoint.
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.rentokil.co.uk
All reviews
997 total • Write a review
Showing 51 - 60 of 993 reviews
BF
i found the staff that attended here on…
i found the staff that attended here on site very helpful and polite
Date of experience: July 7, 2025
JI
Clifton was professional and polite
Clifton was professional and polite, taking care when entering our home not to cause any mess or damage. He was punctual and friendly.
Date of experience: July 7, 2025
EA
Great Service.
Clinton Visits us on a regular basis. He is always thorough with his work and expresses his advice when necessary.A pleasure to have on site whilst conducting his duties.
Date of experience: July 7, 2025
HM
Edison is great :)
Edison is great, friendly professional, honest and thorough, excellent customer service.
Date of experience: July 6, 2025
h
heather
US
5 star service
From speaking to Kelly when I phoned about removing a wasps nest ( explaining I had a phobia) to Fraser arriving the next day I cannot recommend Rentokil highly enough. Both friendly and professional members of the team and listened to my explanation of my fear and ensured dealt with quickly and safely. Definitely a 5 star service
Date of experience: July 6, 2025
MG
Efficient knew what they were doing
Efficient knew what they were doing Quickly rid us of our problem
Date of experience: July 5, 2025
BN
Really fast
Really fast, thorough service. They came back as many times as needed till everything was under control and resolved. I really appreciated the care in the process as it can be quite distressing to have mice in the house !
Date of experience: July 5, 2025
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