amazing service
amazing service. I have had the pleasure of working with Liam for the last 2 months in my place of work, hes been super supportive, made our lives alot easier and really knows his stuff. Thank you Liam for your continued support!
Rentokil Property Care
Reviews 997•
4.7
Vehicles & Transportation4.7
Excellent
997 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
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Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
4.7
Excellent
997 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Rentokil Property Care is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
✨
Based on reviews, created with AISee what reviewers are saying
Staff who attended site were on it and…
Staff who attended site were on it and got the job done effeciently
The employee assigned to my job
The employee assigned to my job, Ben, was very informative friendly and well mannered man. He was happy to explain everything he was doing, how long it would take and how to help prevent the same issue from happening again in the future.
Unhelpful Customer Service
I called to schedule flea removal on a property. They said I must pay £120 for a survey, after which I could find out the prescribed treatment. No problem. I asked for a ballpark figure for treatment (I.e are we talking a c£200/£500/£1,000+) as I’ve never had this before. The agent on the phone refused to provide any guidance with very computer says no replies. I called for help & was made to feel as though they were waiting to rip me off after I’d been charged £120 for the privilege. I appreciate they need to do the job properly, and did not want corners cut, but to not even be able to discuss price and next steps until I’ve paid is totally unhelpful. Needless to say I sourced a local provider who could inspect, prescribe the treatment, and treat within one visit. I wouldn’t recommend this company because they behaved in a way that made me feel like a cashpoint.
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.rentokil.co.uk
All reviews
997 total • Write a review
Showing 41 - 50 of 993 reviews
Ak
Sam Sharman visited our building in…
Sam Sharman visited our building in bebe Island yesterday his customer service was excellent was very informative well mannered was willing to answer any questions or concerns it was a delight to have him in the building all through the visit very professional overhaul I enjoyed the visit with him. Anne Kordab
Date of experience: July 8, 2025
Rh
rhyan has been absolutely 5* all the…
rhyan has been absolutely 5* all the way if I could give more i would, the attention to detail and level of care he has provided has been top level, nothing has been to much to ask, he is a credit to your company .
Date of experience: July 8, 2025
GC
Rentokil have been brilliant from start…
Rentokil have been brilliant from start to finish. This is our second time of using their services. They are professional, organised and get the problem sorted. Special thanks to Jason Antrobus, he has been excellent throughout, very professional and personable.
Date of experience: July 8, 2025
Kw
Rats
Very professional and polite. 1st class service and solved the rat problem we had few places in our garden. Top man .thanks
Date of experience: July 7, 2025
Rp
Rentokill
Always on time and well trained in what we need
Date of experience: July 7, 2025
SC
Good Service
Chris our service engineer is good, very informative and knowledgeable. The overall service from Rentokil is a good one. The one improvement that could be made is price, especially where contract companies are used in place of Rentokil employees.
Date of experience: July 7, 2025
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