Review summary

Rentokil Property Care is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

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Based on reviews, created with AI

See what reviewers are saying

G

Gemma

5 out of 5 stars
amazing service

amazing service. I have had the pleasure of working with Liam for the last 2 months in my place of work, hes been super supportive, made our lives alot easier and really knows his stuff. Thank you Liam for your continued support!

A

ANDY

5 out of 5 stars
Staff who attended site were on it and…

Staff who attended site were on it and got the job done effeciently

SW

Stuart Webster

5 out of 5 stars
The employee assigned to my job

The employee assigned to my job, Ben, was very informative friendly and well mannered man. He was happy to explain everything he was doing, how long it would take and how to help prevent the same issue from happening again in the future.

MK

Miss Kennedy

1 out of 5 stars
Unhelpful Customer Service

I called to schedule flea removal on a property. They said I must pay £120 for a survey, after which I could find out the prescribed treatment. No problem. I asked for a ballpark figure for treatment (I.e are we talking a c£200/£500/£1,000+) as I’ve never had this before. The agent on the phone refused to provide any guidance with very computer says no replies. I called for help & was made to feel as though they were waiting to rip me off after I’d been charged £120 for the privilege. I appreciate they need to do the job properly, and did not want corners cut, but to not even be able to discuss price and next steps until I’ve paid is totally unhelpful. Needless to say I sourced a local provider who could inspect, prescribe the treatment, and treat within one visit. I wouldn’t recommend this company because they behaved in a way that made me feel like a cashpoint.

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All reviews

997 total • Write a review

Showing 61 - 70 of 993 reviews
DC
5 out of 5 stars

Rentokil reliable…

Rentokil staff are the people who deserve the 5 stars for looking after us when we needed them. Reliable, fast service, job done! Thank you Michael

Date of experience: July 4, 2025

J
4 out of 5 stars

Mathew Philips our regular pest control…

Mathew Philips our regular pest control technician is always thorough on his scheduled visits, keeping us informed of any findings

Date of experience: July 4, 2025

S

Sue

US

5 out of 5 stars

Always polite

Always polite, professional and a delight to have on site.

Date of experience: July 4, 2025

CS
5 out of 5 stars

Quick response to our problem

Quick response to our problem, on time visit, very helpful explanation to our queries and very pleasant and polite.

Date of experience: July 3, 2025

CS

C S

US

5 out of 5 stars

Professional and knowledgable

Danny made several visits and was always on time, knowledgable and thoroughly professional.

Date of experience: July 3, 2025

CB
5 out of 5 stars

Got the job done

Jason was fantastic is what he did when he helped us with our problem. Knew exactly what to do, was very professional and got the job done.

Date of experience: July 3, 2025

MF
5 out of 5 stars

Sam Considine is a great asset to Rento…

Sam Considine is a great asset to Rento Kil Does a great job

Date of experience: July 3, 2025

T
5 out of 5 stars

Helpful and thorough engineers set us…

Helpful and thorough engineers set us up with great technology for our building.

Date of experience: July 3, 2025

M

Mar

US

5 out of 5 stars

Very good service.

The quality of work Rentokil provides is always very good. I would recommend Rentokil to everyone. Jaber our tech is always friendly when at the site.

Date of experience: July 2, 2025

HS
5 out of 5 stars

Excellent service from Alan

Alan has been great in getting on top of the vermin problem at our factory - he has offered help and advice upon each visit and is a great personality - thanks so much Alan (hopefully wont be long before I can stop calling you Alan the Ratcatcher!)

Date of experience: July 2, 2025

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