amazing service
amazing service. I have had the pleasure of working with Liam for the last 2 months in my place of work, hes been super supportive, made our lives alot easier and really knows his stuff. Thank you Liam for your continued support!
Rentokil Property Care
Reviews 997•
4.7
Vehicles & Transportation4.7
Excellent
997 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
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4.7
Excellent
997 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Rentokil Property Care is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
✨
Based on reviews, created with AISee what reviewers are saying
Staff who attended site were on it and…
Staff who attended site were on it and got the job done effeciently
The employee assigned to my job
The employee assigned to my job, Ben, was very informative friendly and well mannered man. He was happy to explain everything he was doing, how long it would take and how to help prevent the same issue from happening again in the future.
Unhelpful Customer Service
I called to schedule flea removal on a property. They said I must pay £120 for a survey, after which I could find out the prescribed treatment. No problem. I asked for a ballpark figure for treatment (I.e are we talking a c£200/£500/£1,000+) as I’ve never had this before. The agent on the phone refused to provide any guidance with very computer says no replies. I called for help & was made to feel as though they were waiting to rip me off after I’d been charged £120 for the privilege. I appreciate they need to do the job properly, and did not want corners cut, but to not even be able to discuss price and next steps until I’ve paid is totally unhelpful. Needless to say I sourced a local provider who could inspect, prescribe the treatment, and treat within one visit. I wouldn’t recommend this company because they behaved in a way that made me feel like a cashpoint.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.rentokil.co.uk
All reviews
997 total • Write a review
Showing 31 - 40 of 993 reviews
CD
The RoK technician who attends our site…
The RoK technician who attends our site is very informative and gives great advice. His professionalism is second to none
Date of experience: July 9, 2025
PW
Very professional and thorough.
Very professional and thorough service. Sam clearly explained what she would do and then rid it.
Date of experience: July 9, 2025
c
customer
US
A couple of hours after my telephone…
A couple of hours after my telephone call the wasps nest was dealt with and removed by Samantha. She informed me what was happening throughout the process. A very professional and friendly lady I was happy to have working in my home. I would certainly use her again.
Date of experience: July 9, 2025
DM
We had a very good service
We had a very good service, Eric Sarpong was very helpful and carried out an amazing service, thank you.
Date of experience: July 9, 2025
MW
Super service
Fast, efficient, informative, and followed up call.
Date of experience: July 8, 2025
SJ
John Stoneman is the best
John Stoneman is an absolute pleasure to deal with every time he is here on site. He explains everything very clearly, is efficient with what he is attending for and extremely knowledgeable. John makes the service with Rentokil seamless.
Date of experience: July 8, 2025
MW
Professional and very good
Jake Allen was professional, efficient and clear. He made sure I understood what he was doing and why, which I found very helpful as I had no previous experience of pest problems.
Date of experience: July 8, 2025
Sj
Reliable service
The technician was very knowledgeable and knew what needed to be done on both visits. He explained everything to us, and then told us when he would return to complete the work. He returned at the time and date previously arranged. He was very friendly and efficient, and I would recommend this service
Date of experience: July 8, 2025
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