amazing service
amazing service. I have had the pleasure of working with Liam for the last 2 months in my place of work, hes been super supportive, made our lives alot easier and really knows his stuff. Thank you Liam for your continued support!
Rentokil Property Care
Reviews 997•
4.7
Vehicles & Transportation4.7
Excellent
997 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
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Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
4.7
Excellent
997 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Rentokil Property Care is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
✨
Based on reviews, created with AISee what reviewers are saying
Staff who attended site were on it and…
Staff who attended site were on it and got the job done effeciently
The employee assigned to my job
The employee assigned to my job, Ben, was very informative friendly and well mannered man. He was happy to explain everything he was doing, how long it would take and how to help prevent the same issue from happening again in the future.
Unhelpful Customer Service
I called to schedule flea removal on a property. They said I must pay £120 for a survey, after which I could find out the prescribed treatment. No problem. I asked for a ballpark figure for treatment (I.e are we talking a c£200/£500/£1,000+) as I’ve never had this before. The agent on the phone refused to provide any guidance with very computer says no replies. I called for help & was made to feel as though they were waiting to rip me off after I’d been charged £120 for the privilege. I appreciate they need to do the job properly, and did not want corners cut, but to not even be able to discuss price and next steps until I’ve paid is totally unhelpful. Needless to say I sourced a local provider who could inspect, prescribe the treatment, and treat within one visit. I wouldn’t recommend this company because they behaved in a way that made me feel like a cashpoint.
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.rentokil.co.uk
All reviews
997 total • Write a review
Showing 21 - 30 of 993 reviews
TT
Always Professional
Service is always professional and done to a high standard.
Date of experience: July 14, 2025
CC
Courteous Staff from beginning to end
Professional staff taking the calls and knowing their job.Very polite young man explaining what he was about to do and the time scale involved for the wasps to be dead.He gave me good safety advice also.Thank you also for your very quick response in solving the issue.
Date of experience: July 11, 2025
JP
Very professional job
Sympathetic, supportive and professional service. Arrived on time, listened to our requirements and were able to suggest an appropriate resolution. Action taken within 24 hours to our full satisfaction.
Date of experience: July 10, 2025
SO
They kept in touch and arrived on time
They kept in touch and arrived on time. Friendly, highly professional and respectful to both myself and my property.
Date of experience: July 10, 2025
sy
Gareth has been visiting us for years
Gareth has been visiting us for years, he's so professional, polite and helpful.
Date of experience: July 9, 2025
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