Review summary

Rentokil Property Care is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

G
amazing service

amazing service. I have had the pleasure of working with Liam for the last 2 months in my place of work, hes been super supportive, made our lives alot easier and really knows his stuff. Thank you Liam for your continued support!

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A
Staff who attended site were on it and…

Staff who attended site were on it and got the job done effeciently

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The employee assigned to my job

The employee assigned to my job, Ben, was very informative friendly and well mannered man. He was happy to explain everything he was doing, how long it would take and how to help prevent the same issue from happening again in the future.

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Unhelpful Customer Service

I called to schedule flea removal on a property. They said I must pay £120 for a survey, after which I could find out the prescribed treatment. No problem. I asked for a ballpark figure for treatment (I.e are we talking a c£200/£500/£1,000+) as I’ve never had this before. The agent on the phone refused to provide any guidance with very computer says no replies. I called for help & was made to feel as though they were waiting to rip me off after I’d been charged £120 for the privilege. I appreciate they need to do the job properly, and did not want corners cut, but to not even be able to discuss price and next steps until I’ve paid is totally unhelpful. Needless to say I sourced a local provider who could inspect, prescribe the treatment, and treat within one visit. I wouldn’t recommend this company because they behaved in a way that made me feel like a cashpoint.

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Company details

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All reviews

997 total • Write a review

Showing 201 - 210 of 993 reviews
V

Always very helpful and adheres to site…

Always very helpful and adheres to site rules.

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Gg

The worker was well mannered and polite…

The worker was well mannered and polite throughout visit.

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E

Mathew

Great service from Mathew he is discreet and efficient

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M

Mathew is the best

Mathew is the best, very professional and attentive

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E

Great service

Mathew is very thorough and helpful

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A

Mathew is very professional at we he…

Mathew is very professional at we he does. He always comes on time, he cares about what he does

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D

Mathew is very hands on and helpful

Mathew is very hands on and helpful. He is doing a great job

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J

Good service

Very quick and reliable, give good recommendations and are always here every month

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RG

An excellent start

Karl Williams was most helpful. Nothing was too much trouble and he was very reassuring about stopping the mice getting in. I would give 5 stars next year if the mice haven’t return in the autumn or spring. Just want to wait and see what happens.

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NS

Always friendly

Always friendly, and professional..Will let us know if any changed needs to be done. Makes you feel safe in the office knowing that he is controlling any pests that might be lurking around. 10/10

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