Review summary

Rentokil Property Care is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

G
amazing service

amazing service. I have had the pleasure of working with Liam for the last 2 months in my place of work, hes been super supportive, made our lives alot easier and really knows his stuff. Thank you Liam for your continued support!

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A
Staff who attended site were on it and…

Staff who attended site were on it and got the job done effeciently

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The employee assigned to my job

The employee assigned to my job, Ben, was very informative friendly and well mannered man. He was happy to explain everything he was doing, how long it would take and how to help prevent the same issue from happening again in the future.

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Unhelpful Customer Service

I called to schedule flea removal on a property. They said I must pay £120 for a survey, after which I could find out the prescribed treatment. No problem. I asked for a ballpark figure for treatment (I.e are we talking a c£200/£500/£1,000+) as I’ve never had this before. The agent on the phone refused to provide any guidance with very computer says no replies. I called for help & was made to feel as though they were waiting to rip me off after I’d been charged £120 for the privilege. I appreciate they need to do the job properly, and did not want corners cut, but to not even be able to discuss price and next steps until I’ve paid is totally unhelpful. Needless to say I sourced a local provider who could inspect, prescribe the treatment, and treat within one visit. I wouldn’t recommend this company because they behaved in a way that made me feel like a cashpoint.

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997 total • Write a review

Showing 191 - 200 of 993 reviews
M

The lad who came time was very…

The lad who came time was very knowledgeable

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MS

RentoKil are simply the best!

Thank you may be two small words but their meaning is massive. I had a Rat infestation in my Bungalow. Having tried tried every bait imaginable and everything that Rats hate, that is a miss conception. RentoKil was called, Juan arrived to survey the problem he was so thorough. Then Graham arrived and he set traps, Ferrell rats are incredibly intelligent and she dodged all the traps in fact she covered two of them with matter! Graham persevered and eventually she met her demise. I can't thank Graham enough for his kindness and understanding. I am now looking forward to Ronan and his hygiene team to sort out my kitchen. Thank you RentoKil for giving me peace of mind, I highly recommend RentoKil

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L

Karl is friendly and does his work…

Karl is friendly and does his work efficiently and thoroughly

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S

The service was really good

The service was really good - Ashley was with us in record time. He located the Hornet and in dealt with it in a very professional manner. Very knowledgeable and respectful to the surroundings

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PB

Infestation of biscuit beetles.

A very friendly guy did our survey and we decided to go ahead with the treatment as we had an infestation of biscuit beetles in our home. Another man did the treatment every Wednesday for 5 weeks. This appears to have worked as we have not seen a beetle for a few weeks now. Fingers crossed.

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NL

Avoid.

5 treatments, yet the flea issue is still present. Had another company in. 1 treatment done and the problem is resolved. Uneducated on the cycle of a fleas life and even having provided evidence stated they could not find an issue. Whatever they put on my flooring has left huge yellow stains where they sprayed it. Although they were friendly enough.

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TK

Would recommend …

George our technician arrived promptly and was polite, friendly and professional.

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DM

The exhorbative price to deal with…

The exhorbative price to deal with external entry points and sone were not even entry points . Jake the technician was very helpful and knowledgeable though

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AF

Mehmet was very respectful of my…

Mehmet was very respectful of my property and his customer service is second to none. Mehmet talked me through all that would need to be done once I explained my situation and problem. As he was working he explained what he was doing and why also what I could expect in the upcoming weeks. Overall I am very happy with the service at Mehmet and Rentokil provided and I would recommend the to anyone.

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EO

Lee is fantastic

Lee is fantastic - always keeps us well informed with arising issues and is happy to support with liasing with our maintenance team to ensure remedial work is completed to the required standard. Really friendly with all the team and happy to work round us when we're busy.

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