amazing service
amazing service. I have had the pleasure of working with Liam for the last 2 months in my place of work, hes been super supportive, made our lives alot easier and really knows his stuff. Thank you Liam for your continued support!
Rentokil Property Care
Reviews 997•
4.7
Vehicles & Transportation4.7
Excellent
997 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
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Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
4.7
Excellent
997 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Rentokil Property Care is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
✨
Based on reviews, created with AISee what reviewers are saying
Staff who attended site were on it and…
Staff who attended site were on it and got the job done effeciently
The employee assigned to my job
The employee assigned to my job, Ben, was very informative friendly and well mannered man. He was happy to explain everything he was doing, how long it would take and how to help prevent the same issue from happening again in the future.
Unhelpful Customer Service
I called to schedule flea removal on a property. They said I must pay £120 for a survey, after which I could find out the prescribed treatment. No problem. I asked for a ballpark figure for treatment (I.e are we talking a c£200/£500/£1,000+) as I’ve never had this before. The agent on the phone refused to provide any guidance with very computer says no replies. I called for help & was made to feel as though they were waiting to rip me off after I’d been charged £120 for the privilege. I appreciate they need to do the job properly, and did not want corners cut, but to not even be able to discuss price and next steps until I’ve paid is totally unhelpful. Needless to say I sourced a local provider who could inspect, prescribe the treatment, and treat within one visit. I wouldn’t recommend this company because they behaved in a way that made me feel like a cashpoint.
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.rentokil.co.uk
All reviews
997 total • Write a review
Showing 171 - 180 of 993 reviews
Mo
Friendly, efficient and helpful.
Very friendly, personable, thorough and efficient service. Adrian was very happy to discuss the 'issues'. which was very helpful. 10/10....
Date of experience: May 30, 2025
JD
Great service And Bug Free
We called Rentokil to deal with bed bugs. After the initial survey that was very comprehensive it was suggested that 4 subsequent visits would take place to lay traps and dust an area inside a wardrobe. Gareth the technician came a couple of weeks later and laid down 8 traps in the downstairs bedroom and 8 traps in the spare bedroom. He made 3 more visits to check the traps and for any signs of bed bugs in the wardrobe Gareth arrived promptly on each occasion and was extremely helpful in explaining the process and giving advice. He was extremely professional with a relaxed and cheerful disposition. A credit to Rentokil.
Date of experience: May 30, 2025
Ma
Harry provided an excellent service in…
Harry provided an excellent service in destroying the wasp nest in the roof of our house. He was most attentive and thorough. He had to return for a second time as the wasps proved persistent and determined to stay. They have now gone.
Date of experience: May 30, 2025
AE
sight checks
clifton came out to do the sight checks and replace any traps that were needed,he has been out a few times now and is always professional and polite.
Date of experience: May 30, 2025
C
Consumer
US
Disgusted
Disgusted - took £120 before they even set foot in the property apparently for a survey! Did the survey, not that we got a copy, then quoted £1800 for the service! Shopped around and got the issue resolved satisfactorily with a smaller local company for £200 for everything! Absolute disgrace taking advantage of an 88 year old pensioner!
Date of experience: May 29, 2025
Cc
Very happy with Chris
Very happy with Chris. He seemed to have plenty of knowledge and gave me lots of advice on what I could do to eradicate the rats.
Date of experience: May 28, 2025
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