amazing service
amazing service. I have had the pleasure of working with Liam for the last 2 months in my place of work, hes been super supportive, made our lives alot easier and really knows his stuff. Thank you Liam for your continued support!
Rentokil Property Care
Reviews 997•
4.7
Vehicles & Transportation4.7
Excellent
997 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
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4.7
Excellent
997 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Rentokil Property Care is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
✨
Based on reviews, created with AISee what reviewers are saying
Staff who attended site were on it and…
Staff who attended site were on it and got the job done effeciently
The employee assigned to my job
The employee assigned to my job, Ben, was very informative friendly and well mannered man. He was happy to explain everything he was doing, how long it would take and how to help prevent the same issue from happening again in the future.
Unhelpful Customer Service
I called to schedule flea removal on a property. They said I must pay £120 for a survey, after which I could find out the prescribed treatment. No problem. I asked for a ballpark figure for treatment (I.e are we talking a c£200/£500/£1,000+) as I’ve never had this before. The agent on the phone refused to provide any guidance with very computer says no replies. I called for help & was made to feel as though they were waiting to rip me off after I’d been charged £120 for the privilege. I appreciate they need to do the job properly, and did not want corners cut, but to not even be able to discuss price and next steps until I’ve paid is totally unhelpful. Needless to say I sourced a local provider who could inspect, prescribe the treatment, and treat within one visit. I wouldn’t recommend this company because they behaved in a way that made me feel like a cashpoint.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.rentokil.co.uk
All reviews
997 total • Write a review
Showing 161 - 170 of 993 reviews
MJ
Peter was professional
Peter was professional, knowledgeable, polite and helpful. He kept us informed of his time of arrival and apologised when delayed. We enjoyed meeting him and wish him success in his career.
Date of experience: June 3, 2025
CH
Dan and Timmy are a great pair
Dan and Timmy are a great pair
Date of experience: June 3, 2025
AB
Ryan is brilliant
Ryan is brilliant: great communicator, consistent in checking in with us, and always thorough and so helpful.
Date of experience: June 2, 2025
Hr
Paul is very informative and helpful
Paul is very informative and helpful
Date of experience: June 2, 2025
PH
Excellent service provided…
Excellent service provided with results to prove the effectiveness of the work carried out. Recommendation for William Stoneman your technician who carried out the work, courteous and professional at all times.
Date of experience: June 2, 2025
SE
Fab service!
Everyone I have spoken to at Rentokil have been helpful and fast acting. The advisors on the phone were helpful initially and then Thea Compson who did our initial survey was fast acting and helpful. Lastly Chris Burns who did the two visits for the fumigation/insecticide treatment was so helpful both on the phone and in person. He really took his time to understand the problem and give us the best advice and treatment, we’re really grateful as this issue came at a stressful and busy time in our lives!
Date of experience: June 2, 2025
PA
Rentokil’s representative Dean
Dean, the Rentokil representative, was polite, knowledgeable and very helpful. We had a problem with rats in our back garden and Dean was very thorough in his laying of traps and poison. He also provided us with a set of recommendations to make our garden less attractive to rats. On his subsequent visits, the traps had caught one rat and there was evidence of bait being taken. On his final visit, there was no evidence of bait being taken so we are hoping that Dean has successfully solved our problem.
Date of experience: June 2, 2025
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